
Sr Scientific Support Specialist
- Thousand Oaks, CA
- Permanent
- Full-time
- Manage client’s sample materials, including daily courier runs, labeling, shipping preparations, and inventory management.
- Coordinate critical temperature control chambers, including rotational after-hours cell phone coverage.
- Deliver on contractual commitments, track business metrics, monitor inboxes, and close work orders per service level agreements.
- Adhere strictly to SOPs, safety procedures, and prepare for site audits using client computer systems.
- Follow Good Documentation Practices in all record-keeping.
- Support Practical Process Improvement (PPI) initiatives to drive process improvement culture.
- Professionally represent Thermo Fisher Scientific across customer locations.
- High school diploma or equivalent required.
- Bachelor’s degree or equivalent experience in a related field preferred. Military service/training may be considered.
- Minimum of 2+ years of progressive, proven experience.
- GxP experience is a plus.
- Strong leadership abilities and interpersonal skills to improve team culture.
- Proficiency in English with excellent verbal and written communication skills.
- Computer proficiency with intermediate skills in Microsoft Office.
- Strong analytical abilities to problem-solve, make timely decisions, prioritize tasks effectively, and function in a fast-paced environment.
- Work primarily at customer sites, possibly around chemical-based allergens.
- Personal protective equipment may be required.
- Ability to lift, push, and pull 30-40 pounds consistently and 50 pounds occasionally.
- Regular standing or walking for prolonged periods.
- Willingness to work overtime when needed.