Client Services Trainee
Success OS Inc
- Cypress, TX
- Permanent
- Full-time
- Engage with prospective customers in a friendly and informative manner to create a positive brand impression
- Represent the brand professionally and enthusiastically in all sales and customer service interactions
- Distribute sales & marketing materials such as pamphlets, package quotes, and surveys
- Display thorough product knowledge when responding to customer inquiries
- Gather customer feedback to provide valuable insight to the marketing, sales, and management team for areas of improvement
- Build and maintain strong relationships with customers, clients, and the Client Services Trainee team
- Ensure the brand is represented in a manner that aligns with company values
- Assist in the development of junior Client Services Trainees by monitoring their sales performance and customer service metrics
- Experience in customer service, as a Client Services Trainee, in sales, and/or brand advocacy is preferred
- Outgoing & energetic personality, and a passion for interacting with people
- Ability to work in both collaborative and independent settings effectively
- Professional attitude, able to work with diverse groups of people
- Ambitious, goal-oriented, looking to grow with a company over time
- Flexibility to work weekends and evenings as needed