Calling all Customer Service Reps in the Dover DEVitus Search Group is working with a government entity starting a new operation in the Dover DEWe are currently working on the same project in Bowie MD too.We are seeking to staff up a brand-new Customer Service Department The entity has a Customer Service Manager and look to staff up multiple positions within that groupThe positions pay $58K and 3 weeks of vacation in the 1st year being offeredKey Responsibilities:Customer Service Support:Provide prompt and courteous assistance to service members, veterans, and their families via phone, email, or chat.Assist with inquiries related to benefits, records, ID verification, service documentation, and other military-related needs.Ensure professional and empathetic communication, especially with sensitive issues.Data Entry & Records Management:Accurately input, verify, and maintain military personnel data in databases (e.g., DEERS, DFAS, VA systems, or internal records).Manage electronic documents including service records, claims, correspondence, and case files.Perform quality checks to ensure data accuracy and completeness.Administrative Support:Prepare reports, forms, letters, and spreadsheets as needed.Schedule virtual meetings or appointments and manage calendars.Support compliance with military standards and data security protocols.Come join a wonderful group APPLY NOW