Program Manager -- Success- Portland
College Possible Leadership Team
- Portland, OR
- $60,000 per year
- Permanent
- Full-time
- Oversee the delivery of high-quality, culturally responsive programming aligned with College Possible's mission and theory of practice.
- Implement site-specific programming strategies in partnership with the Director of Programs.
- Ensure that the Success program operates with fidelity to the College Possible model and moves toward ambitious outcomes
- Use data and feedback loops to continuously evaluate, improve, and adapt advising strategies to ensure student success and equitable outcomes.
- Identify site benchmarks that reflect the overall College Possible metrics and serve as programmatic tools for decision making and performance goals.
- Directly supervise a team of Advising Specialists, providing coaching, support, accountability, and performance management.
- Observe direct service providers and provide feedback and support in their professional practice.
- Facilitate regular team meetings, individual check-ins, and professional development plans.
- Cultivate a positive team culture that supports both staff well-being and student outcomes.
- Serve as the primary point of contact for college or community partners relevant to your advising team.
- Build and maintain strong collaborative relationships with site partners/colleges and universities, ensuring program alignment and responsiveness to student needs.
- Collaborate with national teams to align programming with organization-wide initiatives and resources.
- The Manager is responsible for fostering working relationship with the retention liaison for post-secondary partners. Examples of partnership stewardship include:
- Provide College Possible semester data on student engagement, key topics covered by coaching conversations, student progress completing registration and financial aid, and individual student needs.
- Request partner data to inform enrollment verification as needed.
- Collaborating with key campus staff on events that include College Possible students.
- Building a communication line with key staff in offices such as (registrar, financial aid, academic advising and admissions).
- Facilitate introduction of other key College Possible staff including the Program Manager, Access and Advising Specialists who will be working with students on their campus.
- Ensure accurate, timely tracking of student progress and program engagement via organizational data systems.
- Use data to inform staff coaching, program decisions, and reporting to internal and external stakeholders.
- Contribute to grant reporting, evaluations, and strategic planning as needed.
- Utilize KPIs to track progress towards organizational milestones through data tracking and report development.
- Support the recruitment and onboarding of Advising Specialists and students as needed at your site.
- Represent College Possible in outreach efforts, student events, and partner convenings.
- Develop and implement Success program budget each fiscal year for Oregon site.
- Evaluate program-related expenditures and analyze budget performance on a monthly basis.
- Oversee Direct Student Aid implementation
- Strong computer skills, including demonstrated proficiency in MS Office Products.
- Three to five years related work experience demonstrating an increasing level of responsibility.
- At least three years of related supervisory experience required.
- Familiarity with college academic process including financial aid, as well as project management preferred.
- Significant commitment to the mission of helping economically disadvantaged students admission into college and persist to degree completion.
- Excellent verbal and written communication skills across diverse audiences.
- Strong attention to detail with the ability to prioritize multiple projects and deadlines.
- Flexibility to work in multiple locations.
- Demonstrated ability to use, collect, and analyze data.
- Ability to recruit, select, and train qualified individuals.
- Proven record of facilitation and collaboration with organizations and the community.
- Ability to work occasional evenings and weekends.
- Ability to lift up to 15 pounds when needed.
- Office environment with limited travel.
- Ability to stand and/or sit for a minimum of 7 hours a day.
- An opportunity for you to have a tremendous impact both internally and in the broader country.
- A competitive salary commensurate with experience.
- Excellent benefits including complete health, dental, life, short-term and long-term insurance.
- 401(k) retirement plan.
- Encouraged sustainability through an unlimited paid time off program.
- Personalized professional development and growth opportunities.