Senior Manager, Product Management & Implementation

American tower

  • Woburn, MA
  • Permanent
  • Full-time
  • 10 days ago
Job Category: OperationsJob Description:The TeamWe are seeking a strategic and execution-focused Senior Manager of Product Management & Implementation to join American Tower's Business Enablement team. The multifunctional team delivers process optimization, technology solutions, data management, and reporting analytics for all Global Operations departments. Day to day, you will lead the end-to-end lifecycle of our software products-from ideation and development through internal adoption and external commercialization. As a team leader, you will provide strategic direction and ensure the operational success of American Tower's digital solutions portfolio.You will oversee product strategy and implementation across multiple initiatives, ensuring alignment with business objectives, user needs, and technical delivery. The ideal candidate is a collaborative leader with a strong background in digital product development, cross-functional team leadership, and commercialization strategy.Responsibilities:What You Can Offer Us
  • Define and drive the product vision, roadmap, and feature prioritization in alignment with business goals and customer needs.
  • Oversee product roadmaps, delivery plans, and implementation strategies across multiple initiatives.
  • Ensure seamless collaboration between product, design, engineering, QA, and business stakeholders.
  • Collaborate with marketing, sales, and customer success teams to define value propositions, pricing models, and go-to-market strategies.
  • Identify and evaluate opportunities to commercialize internal platforms and digital tools for external markets.
  • Establish and maintain best practices for Agile delivery, change management, and stakeholder communication.
  • Monitor product performance, user adoption, and continuous improvement opportunities.
  • Serve as the voice of the product across the organization, aligning stakeholders around shared goals.
  • Define and track key performance indicators to measure product success, user adoption, and business impact.
  • As a Senior Manager, you are responsible for the recruitment, performance management, and career development of Product Managers, Product Analysts, and Implementation Leads. You'll also be expected to cultivate a collaborative team dynamic that enables us to meet business objectives.
Qualifications:What You Need to Succeed
  • Bachelor's degree in Business, Computer Science, Engineering, or a related field required.
  • MBA or equivalent preferred.
  • At least 10 years of experience in project management, product management, digital solution delivery, or implementation roles.
  • Experience managing enterprise-level digital initiatives across cross-functional teams.
  • Deep understanding of Agile methodologies and digital product development best practices.
  • Experience overseeing both strategic planning and hands-on execution of digital solutions.
  • Experience with immersive technologies, digital twins, or interactive visualization platforms.
  • Background in enterprise IT transformation, innovation programs, or SaaS product ecosystems preferred.
  • Experience with internal product commercialization or platform-as-a-product models preferred.
  • Familiarity with tools like Jira, Confluence, Salesforce, and analytics platforms preferred.
  • Ability to thrive in a fast-paced, matrixed environment with competing priorities preferred.
  • Strong organization, planning, and project management skills; ability to prioritize tasks for yourself and a team to meet requirements and deadlines.
  • Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.
  • Strong leadership skills; ability to drive and motivate a team to achieve results.
About Us:American Tower is a global digital infrastructure company serving customers through tower sites and other real estate solutions that support connectivity and opportunity, focused on achieving our vision of Building a More Connected World. Our success is rooted in the potential of our people and the power of local teams at our offices and sites across 25 countries.We are one of the largest global Real Estate Investment Trusts (REITs) and a publicly traded (NYSE:AMT), Fortune 500 Company headquartered in Boston, Massachusetts. The next decade will be an exciting time as we evolve our infrastructure to meet tomorrow's needs and position our people to elevate their impact, their potential, and our shared success. Come grow your career with us!For more information about how American Tower is building a more connected world, visit americantower.com.American Tower is proud to be an equal opportunity employer and will not discriminate against an applicant or employee based on age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, disability, military or veteran status, genetic information, pregnancy, reproductive decisions, or any other characteristic protected under applicable law.

American tower