
Child and Youth Program Operations Clerk
Federal government of the United States
- Milton, FL
- $20.85 per hour
- Permanent
- Full-time
Supervisory statusNo Security clearanceDrug testNo Position sensitivity and riskTrust determination process
Financial disclosureBargaining unit statusAnnouncement numberWF25-12790543 Control number844352600This job is open toClarification from the agencyPlease see the "Who May Apply" section under the Qualifications section.VideosDutiesThe CYP Operations Clerk performs a combination of duties related to one or more components of the CYP. Duties are related to record keeping and reporting, liaison with families and programs, and collection and monitoring of fees and supplies. These tasks are summarized below.Record Keeping and ReportingPrepares and maintains assigned reports, correspondence, and statistical and financial data pertaining to components within the CYP (e.g., CDC, CDH, SAC, YP, R&R, USDA).Ensures child registration and enrollment paperwork is complete and current.Ensures that all USDA food program records are accurate, up-to-date and readily available.Reviews and submits completed paperwork for background checks.Maintains office files and records.Provides required information to requesting agencies that include but are not limited to Family Advocacy, Naval Investigative Services, Environment, Safety and Fire personnel, and USDA.Prepares necessary daily, weekly and monthly reports in compliance with reporting policies and procedures and ensures they are submitted in a timely manner.Conducts research of records and follows up in order to resolve discrepancies and problems.Notifies supervisor of any discrepancies and informs supervisor of any issues/ problems that cannot be resolved.Liaison with Families and ProgramsProvides front desk coverage, logs children in and out of the facility, and informs and answers questions regarding programs and services, patron financial obligations, waiting lists, events, and policies and procedures.Assists with dissemination of information to CDH providers regarding training schedules, certification process, application status, and USDA reporting requirements.Takes telephone calls and responds to inquiries, referring calls to supervisor or other personnel when appropriate.Performs assigned resource and referral duties and assists in maintaining current waiting list.Fees and SuppliesCollects fees and charges and records payments in accordance with proper procedures. Notifies supervisor of all delinquent payments.Completes a daily activity report and ensures proper deposit of funds in accordance with established cash handling procedures.Responsible for monitoring all supplies and resources. Notifies supervisor of items that need to be ordered.Additional Responsibilities
Serves as a mandatory reporter to Family Advocacy and Child Protective Services as prescribed by local policy in the case of suspected incidences of child abuse and neglect.Performs other duties as assigned.RequirementsConditions of employment
- Must meet Federal Employment suitability requirements and successful completion of background investigation. Background investigations are conducted using fingerprint identification and completion of background inquiry forms.
- Must successfully pass the E-verify employment verification check. Any discrepancies must be resolved as a condition of employment.
- You must go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9.
- May be required to pass pre-employment examinations.
- A valid State driver's license is required to operate motor vehicles.
- Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
- Selective Service Registration is required for males born after 12/31/1959.
- Ability to complete required training certificates, and maintain certifications or credentials required by Federal, State, and/or national accreditation institutions used as part of DoD's Child and Youth Programs.
- Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. (Review required documents section for more information.)
- Knowledge of administrative support functions.
- Knowledge of general office automation software, practices and procedures in order to accomplish various work assignments.
- Knowledge of military CDC, CDH, SAC, YP, R&R and the USDA Food Programs.
- Ability to maintain a computerized database. Working knowledge of computer keyboard and Child and Youth Management System (CYMS) or equivalent database system.
- Ability to maintain accurate reports and records and military style documents.
- Ability to communicate effectively in English, both verbally and in writing.
- Skill in cash handling required.
- Two (2) years of administrative experience.
- Comprehensive benefits package (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan, annual and sick leave, tuition reimbursement, etc.).
- Stability of Federal Civilian Service
- People with passion for doing work that matters
- Quality of Work Life Balance