Sales and Operations Manager
- Kansas City, KS
- Permanent
- Full-time
Responsible for profit and loss, sales performance, and all aspects of branch operations, including branch management personnel, and coordinating activities between store branches and headquarters. The Sales and Operations Manager is responsible for the financial success of that facility. Each branch is self-sustaining and sells, rents, and provides parts and service.Sales and Operations Manager BenefitsMedical, Dental & Vision InsurancePaid time off and vacationShort/Long Term DisabilityGrowth opportunitiesPaid TrainingFamily owned and operatedHealth and wellnessAbove average industry paySales and Operations Manager Responsibilities
- Communicates and supports the Kirby Smith vision and core values of One Mission, One Team, One Plan, One Goal
- Supervise all branch sales, rentals, parts and service efforts and associated business initiatives
- Approve all branch financial transactions including invoices, purchase orders, etc. and implement financial controls
- Prepare various branch reports including yearly budget and other reports detailing branch operations
- Responsible for market segmentation, coverage and communication on potential products or services to assist with the growth of the branch operation
- Manage all branch personnel matters to ensure efficient operations
- Coaches, teaches and mentors all branch departments
- Champion customer satisfaction within all departments of the branch
- Responsible for all branch safety matters, including audits, safety training, OSHA compliance, DOT regulations including drug and alcohol testing
- Monitor branch equipment inventory levels and rental rates. Prepare justification and analysis for new equipment additions.
- Coordinate activities between branch departments to ensure maximum productivity
- Implement corporate policies and initiatives
- Responsible for the development of the sales team and ensures thorough customer outreach and follow-through
- Ensure quality customer service in all branch activities
- Performs other job-related duties as assigned
- Ensures consistent and reliable on-site attendance
- BA/BS Degree or Equivalent Experience
- Three (3) years of successful business management experience at a profit center level with profit and loss responsibility; understanding of business accounting principles and budget preparation
- Five (5) years of management experience in leading and directing people
- Has knowledge and experience in the heavy equipment industry
- Proficient with Microsoft Office - Word, Excel, PowerPoint, Outlook, and various web-based applications
- Must be adept at organizing, planning, and task completion
- Working knowledge of collective bargaining agreements and labor relations preferred