Job Description:About UsAt Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.Location DescriptionOverviewAt the Hanover Inn Dartmouth, we pride ourselves on being a great place to work! With its Historic New England charm and farm to table restaurant, and over 7K square feet of meeting space (as well as off site catering events) you can’t miss the opportunity to be part of a growing team!What sets us apart? Our culture, 401k with a company match, Benefits, competitive wages! We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Global Hospitality at the Hanover Inn Dartmouth can mean for you!We are looking for a high energy, outgoing Restaurant Supervisor to join our family who is passionate about customer service and ensuring our guests are having a wonderful experience. We are looking for a warm, inviting person who is driven by making a difference.The Restaurant Supervisor assists the Restaurant Managers regarding supervision of the restaurant staff, ensuring quality product and service to restaurant customers.Assist in interviewing, selecting, training, supervising, counseling and disciplining restaurant staff for the efficient operation of the outlet.Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count and menu changes. Schedule and direct staff in their work assignments; Evaluate all restaurant team members on a timely basis to ensure consistent high standards of service.Interact positively with customers promoting hotel facilities and services. Resolve problems to the satisfaction of involved parties. Maintain rapport with all departments and attend relevant meetings.Move throughout facility and kitchen areas to visually monitor and take action to ensure food quality and service actions are met.Ensure par stock levels are maintained by calculating inventory, ordering and retrieving supplies and stocking shelves by stooping, bending, lifting heavy articles and reaching overhead. Evaluate cost effectiveness of all aspects of operation.Provide assistance to team be present and available on the floor. QualificationsExperience in fine dining a plus1-2 year of Supervisory experience
