Account Manager - Global Forwarding

C.H. Robinson

  • Laredo, TX
  • $53,900-84,000 per year
  • Permanent
  • Full-time
  • 12 days ago
C.H. Robinson is looking to fill an Account Manager role with our Global Forwarding division. In this role you will manage a select group of accounts within the office or broader C.H. Robinson portfolio of business. You will manage and grow existing accounts by bringing forth new services or modes and/or expanding on existing services offered, with a focus on increasing efficiency, adding value, and maximizing profitability through the account’s supply chain. As an Account Manager you will identify new opportunities within your portfolio, generate demand, and sell creative solutions/services to drive growth through relationship building, problem solving, and exceptional service. We are looking for a self-driven, results-orientated individual with a positive outlook and clear focus on high quality and business profitability. Sound like you? Grow your career with us at C.H. Robinson!Responsibilities:
  • Retain and grow a customer portfolio of medium size client segment
  • Implement new business opportunities and account set-up compliance
  • Identify opportunities to further penetrate accounts by selling CHR’s diverse services
  • Manage customer expectations through the creation and utilization of SOPs, KPIs, and other account specific metrics
  • Contribute to the development and management of the annual account plan and budget
  • Penetrate the account by making contacts and building relationships at multiple levels and in multiple departments within the account
  • Leverage internal analytics and market intelligence to gain customer insights
  • Act as an advocate for customers, conveying customer needs across the organization, to ensure proper alignment and prioritization of resources
  • Determine customer pricing strategy using internal tools and resources
  • Partners with operations and product/supply teams to ensure optimal execution through the use of SOPs, best in class business processes, and mutually agreed upon customer KPI’s
Required Qualifications:
  • Bilingual English/Spanish
  • High school diploma or GED
  • Minimum 2 years of Global Forwarding experience or Account Management experience in the logistics industry or field
  • Excellent communication, presentation skills and the ability to negotiate at all levels
  • Proficient in Microsoft Office Suite of programs
  • Proven ability to multi-task, prioritize, and manage time effectively
  • Strong ability to persuade, motivate, and influence others
  • Strong orientation towards growth, sales relationship building, negotiation, and financial acumen, developing long-term relationships with customers
  • Proven ability develop a thorough understanding of service portfolios, business strategies and technology systems
Preferred Qualifications:
  • Bachelor’s degree
  • Values a diverse and inclusive work environment
We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.Compensation Range $53,900.00 - $84,000.00The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!Equal OpportunityC.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.EOE//Disabled/VeteranBenefitsYour Health, Wealth and SelfYour total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:Two medical plans (including a High Deductible Health Plan)Prescription drug coverageEnhanced Fertility benefitsFlexible Spending AccountsHealth Savings Account (including employer contribution)Dental and VisionBasic and Supplemental Life InsuranceShort-Term and Long-Term DisabilityPaid and floating holidaysPaid time off (PTO)Paid parental leavePaid time off to volunteer in your communityCharitable Giving Match Program401(k) with 6% company matchingEmployee Stock Purchase PlanPlus a broad range of career development, networking, and team-building opportunitiesDig in to our full list of benefits on page.

C.H. Robinson