Patient Service Representative, Primary Care - Peabody
Mass General Brigham
- Peabody, MA
- Permanent
- Full-time
- Leading up to the patient visit, Patient Service Representatives schedule all appointments and obtain Prior Authorizations from insurances when needed for specific exams.
- During the patient's visit, the focus is check-in, which includes greeting patients, answering all of their questions, and assisting with any pre-visit paperwork/forms.
- At the conclusion of the visit, during check-out, Patient Service Representatives are tasked with the completion of forms, collection of co-payments, and scheduling follow-up appointments, tests, and/or procedures.
- 2 years of experience working in a community-based medical practice preferred
- Epic experience preferred