
J Resort - Restaurant General Manager—Hanna’s Table
- Reno, NV
- Permanent
- Full-time
- $200 Referral Bonus
- Tuition Reimbursement
- 7 paid Holidays
- 80 hours of Vacation after 1 year of employment
- We offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 days
- Employee Assistance Program FREE of charge
- Company paid Life Insurance and AD&D
- Matching 401K program after 90 days
- Employee Meal Discounts
- Ongoing learning and development programs
- Work towards your future advancement within the company-most of our supervisors and managers are promoted from within
- Establish and administer safety policies and procedures and assure adherence to these policies and procedures
- Counsel, guide and instruct the restaurant managers and assistant managers in the proper performance of their duties. Prepare and coordinate the periodical performance review of assigned personnel
- Assist and support restaurant managers and assistant managers with hiring, promotions, approval of vacations, and leave of absences
- Establish and maintain effective channels of communication with all employees in the F&B Department and support departments
- Establish with the Resort F&B Director departmental policies and procedures in accordance with JEI and J Resort's standards
- At times will actively be responsible for assisting in FOH when necessary including, host, server, busser, bartender side work, expediting, putting requisitions away and any additional assignments form FOH leadership
- Responsible for ensuring that all financial (invoices review and submission, reporting, paid-outs) and personnel/payroll-related administrative duties are completed accurately, on time, and in accordance with company policies and procedures
- Ensure colleagues have current knowledge of outlet offerings, products, services, facilities, events, pricing and policies and knowledge of the local area and events
- Maintain an active presence throughout the restaurant and event spaces - lead daily line-ups and regular department meetings, conduct daily walk-throughs of operational setups, coordinate, and participate in REO meetings
- Responsible for all restaurant inventories including food, liquor, beer, wine, furniture, accessories, office supplies, equipment, & tool inventories and must constantly manage & maintain documented detailed status in all areas including on-hand quantities, costs, & quality levels
- Utilize labor effectively to meet budgets while ensuring high standards of Quality, Service & Cleanliness. Schedule labor as required by anticipated business activity while ensuring that all positions are staffed as needed and labor cost objectives are met
- Monitor budgets and payroll records and review financial transactions to ensure that expenditures are authorized and budgeted. The GM maximizes financial performance and profit
- Demonstrate working knowledge and perform staff training of wines spirits, cocktails, and elevated beverage services
- Promote a from scratch environment to include food offerings, signature cocktails as well as service attributes.
- Along with the Restaurant Executive Chef, build, plan, and execute a Private Events program in our Private Dining room, lounge, and the restaurant space itself
- Promote the brand in the local community through word-of-mouth and restaurant events
- Recommend ways to reach a broader audience (e.g., discounts and social media ads)
- Train new and current employees on proper customer service practices in an upscale environment
- Familiarity with restaurant management software, like OpenTable, InfoGenesis and RedRocks
- Prepare operational reports and analyses setting forth progress and adverse trends and making appropriate recommendations
- Supervise all the front-of-the-house employees. Is responsible for the overall direction, coordination, and evaluation of the restaurant
- Work with Resort Director of Food and Beverage to instill company culture, build morale and create an ongoing positive work environment, using established as well as newly developed initiatives
- Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
- Responsible for ensuring consistent high quality of food preparation and service to maintain professional restaurant image, including restaurant cleanliness, proper uniforms, health department regulations and appearance standards
- Understand and follow written company procedures with 100% accuracy and regulations to our front-of-the-house team
- Bachelor's degree or 3 to 5 years Equivalent Work Experience
- Must have upscale, buffet, bar, and restaurant experience
- Must be 21 years of age
- Must be able to clearly communicate with guests in conversational English
- Must have prior cash handling experience
- Nevada Alcohol Awareness card
- Gaming Registration
- Identification that establishes identity
- Identification that establishes the right to work in the United States