
Patient Access Representative II, Part-Time, Nights, Baptist South
- Jacksonville, FL
- Permanent
- Part-time
- Registering patients accurately and efficiently
- Utilizing multiple systems and interfaces Cross-Trained in order to work in multiple patient access areas
- Maintaining service excellence to patients and visitors for face-to-face and telephonic encounters
- Contributing to PAS Goals as defined annually
- Possessing a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
- Maintaining a professional relationship with all clinical and non-clinical team members
- Articulating compliance documentation and ensure completion of required patient consent forms
- Maintaining patient privacy in accordance with HIPAA guidelines
- 1-2 years Customer Service Experience Required
- 1-2 years Insurance Experience Required
- 1-2 years Healthcare Experience Required
- Certified Healthcare Access Associate (CHAA) Preferred