Mountain Coaster Staff
Berkshire East Ski Resort
- Charlemont, MA
- $15.50 per hour
- Temporary
- Full-time
- Start up and shut off mountain coaster as instructed by manager.
- Provide guests with instruction how to load and control their car.
- Familiarize guests with all safety equipment used on the ride.
- Observe and assist guests if they have difficulties using the ride.
- Ensure that guests are using the ride properly and safely.
- Check wristband ensuring it's current and valid.
- Collect appropriate tokens from each driver or rider.
- Verify guests meet the age, weight and height requirements of ride.
- Maintain loading and unloading ramps at required specifications.
- Inspect tracks, cars, and safety equipment and record findings.
- Perform guest evacuations off ride when necessary.
- Complete daily log books or other required paperwork.
- Tag cars in need of repair and place in designated area.
- Perform routine maintenance on cars, including cleaning & inspections.
- Report ride related accidents or injuries to manager immediately.
- Report malfunction or other repair concerns to manager immediately.
- Assist maintenance with trouble shooting when requested.
- Coaster Operators may cross train as a lift attendant.
- Perform other tasks as assigned by manager.
- Skilled in providing outstanding customer service.
- Must follow company procedures for maintaining a safe workplace.
- Must pay attention to detail and have an extreme dedication to safety.
- Must have a friendly and fun disposition and connect with guests.
- Must enjoy working with children and be comfortable with large groups.
- Must pass mountain coaster training session prior working at ride.
- Communicate clearly using 2 way radios.
- Adhere to company policies & procedures maintaining strong work ethics.
- Teamwork: Interact with team members effectively put company goals first.
- Friendly Service: Treat people courteously and respond in a helpful manner.
- Must be physically fit and able to lift up to 50 lbs.
- Must be able to stand, bend, climb, lift, reach, and pull repetitively.
- Must be mentally attentive and focused at all times.
- Must be comfortable working outside in all weather conditions.
- Weekend and holiday shifts may be required.
- Applicants must be at least age 18 for coaster operator position.
- Applicants must be at least age 18 for coaster attendant position.
- Attendants have restrictions as to which duties they may perform.
- Cori background check required prior to being hired & then annually.