Budtender
C3 Industries
- Grand Rapids, MI
- Permanent
- Part-time
- Greet customers upon arrival and perform initial check-in by checking required ID's.
- Assist new customers with questions and state required forms; update customer information in point of sale (POS) system.
- Ensure the presence of the waiting room, and sales floor is well maintained and stocked during down time.
- Educate customers on cannabis properties and selection of proper genetics according to their desired effect, relief for patients' aliments, or per request.
- Fill online orders in a quick and efficient manner; greet and checkout curbside customers ensuring compliance with state regulations.
- Handle customer complaints in a professional manner; escalate to management when needed.
- Maintain product knowledge and keep up on current cannabis trends.
- Accurately use and maintain Point of Sale (POS) system.
- Comply with company cash handling policies and perform daily cash management responsibilities and compliance reporting per company policy.
- Assist with intake of product, inventory counts and additional audits on a regular basis.
- Daily compliance with dispensary policies, including but not limited to the following: state/local regulation compliance, security protocols, access protocols, inventory tracking, dress code, and work schedules.
- Maintain compliance with local and state regulations, company policies and SOPs.
- High school diploma or General Education Diploma (GED).
- Excellent customer service and communication skills.
- Basic computer and information technology skills.
- Previous experience as a Budtender preferred but not required.
- Previous experience using a Point of Sale (POS) system preferred but not required.
- Working cannabis product knowledge (flower, edibles, vape cartridges, topical lotions, tinctures, RSO, etc.).
- Basic understanding of the medical benefits of specific Cannabis products.
- Able to stand for up to 12 hours and lift up to 25 pounds.
- Ability to work with a team as well as independently.
- Ability and willingness to work flexible hours including evenings, weekends, and holidays.
- Must be at least 21 years of age and be able to pass a background check.
- Must be eligible to obtain any necessary state and industry specific worker's permit(s).