
Accounts Receivable Process Integration & Carrier Relations Analyst
- Rolling Meadows, IL
- Permanent
- Full-time
How you'll make an impactThe Accounts Receivable Process Integration & Carrier Relations Analyst is responsible for leading the carrier relations team in managing all aspects of Direct Bill accounting-related communications and interactions. This role involves overseeing the completion of mergers and acquisitions (M&A) carrier conversions into the National Accounting Center (NAC) and ensuring that all Direct Bill commissions are accurately received and posted to the appropriate bank accounts.Key Responsibilities:Accounting Relationship Management:
- Act as the primary accounting relationship lead with carriers, fostering strong partnerships.
- Build and maintain robust relationships with key carrier partners.
- Oversee the end-to-end process of acquisition conversions to the NAC.
- Collaborate with the offshore team to prepare and present weekly project status reports to the M&A conversion team.
- Ensure timely and efficient completion of conversions with the offshore team.
- Organize and conduct semi-annual meetings with key carriers to enhance partnerships.
- Establish and manage escalation paths with carriers to resolve issues promptly.
- Develop and maintain a comprehensive carrier accounting contacts library across all divisions.
- Work closely with all resources, including the M&A Team, NAC, and branches, to facilitate smooth operations.
- Address and resolve branch questions and escalations effectively.
- Collaborate with the Manager to reduce turnaround time (TAT) for new acquisition conversions.
- Oversee documentation processes and handle escalations related to carrier conversions, including facilitating the completion of special forms.
- Administer and manage escalations for Carrier Portal Access for Commission statements.
- Identify and pursue opportunities for carrier consolidation to optimize operations.
- Work with the M&A team to close legacy bank accounts for recent acquisition partners that have converted to the NAC.
- Lead accounting carrier communication for NAC through phone, email, and other channels.
- Assist in other accounts receivable-related support functions as needed.
- Assist with Accounts Payable Check output (printing & mailing of checks produced in the office)
- Participate in and lead special projects related to Direct Bill Commissions.
- Associate's degree and 5 years of related experience required.
- Requires some functional and industry experience and/or expertise.
- Bachelor’s degree in Business, Finance, Accounting, or comparable working experience
- Proven experience in accounts receivable, carrier relations, or a related field.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to manage multiple projects and meet deadlines.
- Strong problem-solving and analytical skills.
- Proficiency in Microsoft Office Suite and familiarity with accounting software.
Compensation and benefitsWe offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
- Medical/dental/vision plans, which start from day one!
- Life and accident insurance
- 401(K) and Roth options
- Tax-advantaged accounts (HSA, FSA)
- Educational expense reimbursement
- Paid parental leave
- Digital mental health services (Talkspace)
- Flexible work hours (availability varies by office and job function)
- Training programs
- Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
- Charitable matching gift program
- And more...