Restaurant Manager - Twin Farms
- Barnard, VT
- $65,000-70,000 per year
- Permanent
- Full-time
- Assists the F&B Director with the day-to-day operations of all food and beverage outlets.
- Serving as a member of the leadership team- particularly in functions related to performance management, motivation, and efficient use of resources.
- Sets the tone and standards for professional, knowledgeable, and friendly dining service.
- Motivates and supports staff in developing their serving skills, wine and food knowledge, and interpersonal abilities.
- Be a key member of the F&B team to handle the planning phase, as well as the execution phase of groups.
- Assist with overall administration - completing purchase orders, dining staff schedules and coordinates appropriately to fulfill standards of service; reviews and authenticates timesheets.
- Assumes a leadership role as one of the primary communicators within the department on all matters related to the day to day operations of dining service.
- Opens and/or closes the The Dining Room, Twigg's, Lewis Thompson Dining Room, and Wine Cellar as needed, attending to all details and assets secured and prepared for the following service.
- Directs room arrangement when needed and oversees final set-up with a critical eye on details.
- Executes quick and practical independent decisions with the best balance for interests of our guests, staff and company in mind.
- Expedites food and drink and fills-in on most any dining staff role as needed in order to keep service fluid and complete.
- Maintains dining room standards for safety of guests and staff; ensures that each staff member is aware of and following proper safety procedures.
- Monitors bar and dining supply inventory as well as equipment and staff uniform; submits appropriate requisitions and restocks.
- Consults closely with Kitchen staff to review menu and verify that guests' needs are addressed.
- Manages dining guest relations including the direct fielding of any criticism and working to resolve concerns to the guest's best possible satisfaction.
- Anticipates and identifies interferences in the flow of service and works to smooth the pace, expectations, and the extent of disruptions.
- Assists with hiring initiatives; also manages disciplinary- corrective actions, including terminations, in conjunction with HR.
- Inspect grooming and attire of staff; rectify any deficiencies.
- Demonstrate organizational skills that include assessing future needs and scheduling accordingly; able to manage consistent follow up.
- Customer oriented approach to guest issues with a positive and proactive attitude and a strict adherence to confidentiality.
- Strong communication skills within a variety of situations and supervisory duties.
- Professional demeanor at all times- particularly when fielding strong guest concerns.
- Able to react quickly to changing demands and prove resourceful in taking on challenges.
- Demonstrates an ability to simultaneously manage a diversity of tasks efficiently and effectively with minimal error.
- Able to establish, maintain, and follow through on priorities despite frequent interruptions, changes, and unexpected stresses.
- Flexibility with work schedule; demonstrates a sincere level of reliability- including being available to open or close the dining area, and work weekends/holiday periods.
- Tasks often conducted in a physical, fast-paced environment with ever-changing demands.
- Occasional desk work; but, in conducting a dinging activity, frequent reaching, bending, and stooping with constant walking/moving around.
- Frequent travel and transporting of materials between work areas - even under inclement weather.
- Regularly pushing, lifting, and carrying of 10 to 15 pounds; occasional lifting up to 40 pounds
- Work involves leadership and collaboration with a team as well as staff from other departments.
- Shift hours vary, but may be long, include weekend and holiday attendance, and require some availability for emergency and/or to cover staffing needs.
- Up to 4 weeks paid time off plus paid sick days and holidays
- Two complimentary meals every day you're on shift
- Affordable on-site housing for qualified candidates
- 401(k) retirement plan with employer matching
- Employer contributions for medical, dental, and vision coverage
- Free vision and life insurance - no cost to you
- Friends & Family discount rates so you can share the Twin Farms experience
- Relocation assistance