Microsoft Cloud Solution Architect
DataVox
- Houston, TX
- Permanent
- Full-time
- Do you have prior experience consulting, designing, or migrating environments to Microsoft cloud solutions?
- Are you able to identify a customer opportunity and craft a Microsoft solution to support it?
- An amazing atmosphere to challenge yourself and grow career!
- Comprehensive health, vision and dental insurance for you and your dependents
- Company paid life insurance and long-term disability insurance.
- 401(k) and Roth retirement plan with company match
- Professional development reimbursement
- Employee Assistance Program
- Paid vacation and sick time
- Paid company holidays
- Annual Health and Wellness Fairs
- Virtual and in-person team & company events – Ice Cream Social, Employee Appreciation Day, Halloween contests, Thanksgiving potluck, Holiday parties, “Support our team” days, Texans, Astros, and Dinamo watch parties, and more!
- Mileage and phone reimbursement
- Opportunity to make decisions that positively impact the environment through sustainable business practices.
- Volunteer program including paid time off to support a cause you believe in
- New Employee Buddy/CHAMPION Program
- Develop new Microsoft offerings with sales processes and procedures aligned with changing Microsoft programs and DataVox services.
- Develop marketing and business plans with internal and external Microsoft sales documentation and presentations to drive revenue and profits.
- Offer presentations and demonstrations to the customers with the overall business and technical strategy.
- Identify customers’ business requirements and provide solutions using a consultative sales approach.
- Identify opportunities to cross-sell and up-sell services within our Microsoft range.
- Plan and execute Microsoft related marketing events and demand generation events.
- Look for opportunities within strategic accounts to sell Microsoft Stack.
- Serve as the content expert for custom cost models, client Scopes of Work (SOWs), and RF(x) proposals based on the overall solution requirements.
- Collaborate with Sales and Operations teams in the pursuit of Microsoft Sales opportunities.
- Collaborate with Marketing and Operations teams to develop go-to-market strategies, mature the execution Services models and enhance sales effectiveness.
- Follow up on referrals and new leads resulting after field activity.
- Build and strengthen customer relationships through follow-up and pro-actively assisting to resolve customer satisfaction issues.
- Assist in managing Microsoft partner relationship.
- Continue to train and develop knowledge of Microsoft technologies and collaborate with internal Sales Engineers to stay abreast on emerging Microsoft solutions.
- Maintain current understanding of technology solutions as well as relevant certifications
- Participate in all mandatory and voluntary training programs that will enhance knowledge, skills, and abilities to maximize performance and skill development.
- Create estimates, statements of work, documentation, and deliverables for projects in a timely fashion
- Provide licensing advisory support to the DataVox Account Managers to drive additional revenue and expansion opportunities with existing and potential customers
- Uphold the value of the DataVox mission statement of “Customer Success Drives Us” by ensuring customer satisfaction and successful projects
- 3+ years of Microsoft Azure, O365, Azure/Local AD, Collaboration, Power Bi or Microsoft Server technical experience required. Experience working at a value-added reseller (VAR) is a plus
- Strong understanding of latest Microsoft technologies and initiatives including Azure, M365, AD, upgrade approaches for EOL products, IOT, security, unified collaborations, messaging, databases, and storage.
- Strong understanding of Microsoft license packages, incentives, and rebates, to offer best possible solutions to our customers.
- Possess strong analytical skills with the ability to gather information on the potential customer’s business processes, critical success factors, and competitive standing.
- Ability to guide customers and account team to the most effective solution.
- Ability to develop high-level designs and architectures to ensure smooth transition from design to delivery.
- Ability to deliver detailed documentation and accurate technical design.
- Ability to work collaboratively with employees in sales, engineering, operations, and Marketing.
- Highly organized and self-motivated professional
- Strong organizational and time management skills in a dynamic fast-paced environment.
- Ability to lead demos, proof-of-value for customers with strong verbal and written communications skills.
- Microsoft Azure, O365, AD, Server, certifications are preferred.
- A strong understanding of Microsoft licensing
- Industry-recognized certifications similar to: Microsoft Azure Solutions Architect is a plus
- Ability to work with limited oversight to complete necessary work tasks
- Knowledge of Compute, Storage, Network and Virtualization Platforms
- An understanding of hyper-converged infrastructure
- Ability to advise customers on cloud security best practices