(Student) Technical Labs Assistant
- Grand Rapids, MI
- $12.48 per hour
- Permanent
- Part-time
- Maintains a positive, warm attitude that encourages student learning.
- Reports concerns and issues to the coordinator as they arise.
- Maintains a record of tutoring hours by using applicable form.
- Assist students in various computer software and academic matters as needed.
- Communicate appropriately/effectively with students, staff, and faculty.
- Provide excellent customer service.
- Assist faculty/staff with hardware/software issues related to course work; provide instructional support as needed.
- Completes responsibilities within best interest of University and students.
- Provides excellent customer service, anticipating and exceeding the needs of our customers.
- Support College of Technology in student recruitment activities.
- Understand and abide by all external and internal regulations and policies. This includes NCAA, GLIAC and national affiliations associated within athletics or other role specific regulations.
- Perform other duties as assigned.
- All Professional Lab Assistants should hold at least a Bachelor's Degree in a related field, plus one year of experience. Hours are limited - see the Employee Definitions for 'limited part time'.
- Teaching, mentoring, experience preferred.
- Software/programming knowledge including, but not limited to MS-Office, Photoshop, Illustrator, HTML, FTP, etc.
- Willingness to expand knowledge in computer technology and software utilized at University.
- Demonstrated ability to work accurately and effectively with computerized data systems.
- Demonstrated ability to work effectively with people of diverse backgrounds and promote a positive working environment, spirit of cooperation and positive reactions to change and conflict resolution.
- Demonstrated excellent interpersonal, communication and presentation skills, both written and oral which transcend diverse audiences.
- Demonstrated ability to communicate effectively and relate well to students, parents, faculty, staff, and others while maintaining appropriate confidentiality.
- Demonstrated motivational and problem solving capabilities with a high degree of integrity, ethics, and dedication to the mission of the University.
- Must be able to work an irregular schedule, evenings or Saturday as needed, additional hours during peak times or as required.
- Computer Lab environment. Prolonged sitting and standing. Use of personal computer and telephone (eye and hand strain).
- Moderate lifting requirements (up to 50 lbs.).