Student Records Specialist

• Performs a variety of quarterly and annual procedures related to student records, including but not limited to evaluation of standardized test scores.
• Scores placement exams, and awards back credit.
• Follows key dates and deadlines closely, ensuring clear communication with faculty, staff, and students during the various steps for each process.
• Evaluates incoming transfer student materials.
• Assists with various phases of the transfer credit articulation process for incoming students immediately following their admission to the College.
• Facilitates timely evaluation of student materials, including official transcripts and course syllabi, in consultation with each academic department.
• Ensures alignment with College policies and best practices for evaluating transfer credit in higher education.
• Applies approved transfer coursework to each student record upon matriculation and maintains historical records for approved/denied courses by institution.
• Processes forms and petitions related to student records and enrollment, including corrections and exceptions, verification of enrollment documentation, and study agreement approvals for qualifying fourth year students.
• Ensures accurate documentation and alignment with College policies, flagging unique situations for consideration by office leadership.
• Conducts system maintenance, user training, and student communications.
• Assists in the implementation and maintenance of platforms, reports, webpages, and training materials related to student records.
• Collaborates with colleagues effectively with the goal of collectively providing a high-quality experience for students in the College.
• Represents the office on committees, at meetings, and during events as needed. Assists in the overall successful operations of the department.
• Conducts regular meetings with students to discuss academic programs, choice of major, academic progress and career goals. Facilitates students' progress towards the degree.
• Advises students with minor academic difficulties and counseling while responding to queries from faculty, staff and parents.
• Keeps records of student degree programs and notes on student conversations.
• Performs other related work as needed.

• Master’s degree in a related field.

• 2 or more years of experience in higher education, with emphasis on student-facing responsibilities.

• Proficiency collecting and interpreting data on a frequent basis, while troubleshooting and recalibrating as needed to uphold data integrity.
• Proficiency utilizing a variety of office resources, such as Microsoft Office, Adobe, Box, Google Drive, and Workday.
• Working knowledge of a variety of technological platforms utilized in higher education, including but not limited to, academic/student information systems and learning management systems

• Excellent written and verbal communication skills, including editing/proofreading.
• Successfully manage concurrent projects and meet competing deadlines.
• Self-starter disposition, with the capacity to navigate available resources and discern when to consult others.
• Work collaboratively, professionally, and effectively with supervisor, colleagues, and other partners for sustained periods of time.
• Thorough understanding of student confidentiality under FERPA guidelines and overall familiarity with risk assessment practices.
• Intercultural competence and demonstrated equitable and inclusive mindset.
• Sound reasoning, problem solving, and decision-making skills under pressure.
• Lead and/or initiate in a variety of contexts.
• Strong organizational skills and attention to detail.

• Fast-paced office environment.
• Hybrid work schedule.
• Occasional evening and weekend work.
• Sit at a computer for 4-6 hours.
• Limited travel for meetings and/or trainings.
• Periodic walking to other campus locations.
• Occasional lifting of up to 50 pounds.

• Resume/CV (required)
• Cover Letter, which is to include your interest in this position (required)
• References Contact Information (3) (required)

University of Chicago