Field Service Technician (Access Control) Southern Georgia
Parabit Systems
- Garden City, GA
- $25.00-33.00 per hour
- Permanent
- Full-time
- 3 - 5 years experience with Installation and Service of:
- ATM Lobby Card Access Control Systems
- Door Lock/Exit Hardware
- Analog and IP CCTV Surveillance Systems
- Cable Pulls to Local and National Electrical Codes
- 3 - 5 years experience with:
- Operation of power tools (Drills, Sawzall, Jig and Chop Saws, Grinders, etc.) and equipment in a safe, responsible and confident manner.
- 3 - 5 years experience with Cable Terminations:
- Data Cat5 Ethernet, Telco RJ11, Punch Down 66/110 Blocks, Coax and B-Nut.
- Driver's license in good standing (2 points or less on record).
- Credit Report in good standing (All credit showing a current status and no judgments, liens or credit in collection.).
- Good verbal and written communication skills.
- Available to work flexible hours including evenings, weekends or holidays (on a scheduled or on-call basis).
- Working knowledge of Excel, Word and Email.
- Locksmith experience a plus.
- Capable of working on a ladder.
- Complete and submit all forms and reports in a professional and timely manner.
- Prompt communication with dispatcher and dispatch system on the status of all travel and work performed.
- Provide on-call phone, remote and on-site support to service call requests and system installations.
- Maintain vehicle inventory.
- Perform service and installation work to minimize return visits to 2% or less compared to total service/installs performed annually.
- Maintain proper operation of tools required for work performed.
- Maintain company vehicle (scheduled and as required service) with authorized service companies
- Follow company standard dress code.
- Must be available to be on-call for remote and on-site service.
- Standard Work Schedule: Monday - Friday 8:00 AM - 4:30 PM.
- Provide remote and on-site support for customers, resellers, suppliers and vendors.
- Ability to work independently.
- Ability to manage and resolve issues/problems and client requests quickly with details of what was reported, what was found upon inspection of the service call request and what was done to repair the service request.
- Willing to take on challenges and learn/train on all equipment installed.
- Ability to prioritize and manage multiple assignments/tasks.
- Completion of paperwork and system data entry of all work performed, and parts used from techs inventory.
- Provide and maintain excellent communication, work performance and organizational skills
- Trade School or equivalent.
- Highly Competitive Compensation
- Company Training
- Company Vehicle, Laptop, Credit Card, and Cell Phone
- Medical, Dental, Vision and Life Insurance, and supplemental options
- 401K
- Gym Reimbursement
- Personal Time Off