Orthodontic Dental Biller and Coder

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement

• Accurately prepare and submit insurance claims, including working with state-sponsored insurance programs
• Ensure all billing codes are accurate and comply with regulatory requirements, minimizing claim rejections and delays.
• Masterfully present financial plans and address patient concerns.
• Ensure exceptional patient experience and office efficiency.
• Follow the Orthodontist’s instructions and adhere to the Orthodontist’s directives on billing.
• Make welcome calls to all new patient starts, answer initial questions, set and manage expectations for the patient's treatment financially
• Track and follow up on outstanding claims to ensure timely payment, addressing any issues such as appeals or discrepancies as they arise
• Assist with patient billing inquiries, providing clear and accurate information regarding their insurance coverage and out-of-pocket costs
• Present and explain all treatment plans involving out of pocket costs again to patients, if needed
• Ensure effective communication when explaining financial options. Take ownership for all treatment, payment, and appointment related needs and inquiries from patients in person and over the phone
• Continuously assist patients in offering (payment plans including) Care Credit payment options.
• Ensure all patient payments and insurance statements are up to date and current
• Keep detailed records of all billing activities, ensuring compliance with legal and regulatory standards
• Work with team members in other departments to ensure seamless billing operations
• Assist in identifying, alerting front desk, and collecting previous balances and current copays
• Keep up to date with changes in insurance regulations, billing practices, and coding requirements to ensure compliance and accuracy
• Performs miscellaneous job-related as assigned

DENTAL ADMINISTRATORS INC