Night Auditor

The Neiders Company

  • Seattle, WA
  • Permanent
  • Full-time
  • 7 days ago
Who we are:Do you find satisfaction in work that is “transforming communities and transforming lives? If yes, then we have an opportunity for you. The Neiders Company, founded in 1989, is a fully integrated real estate investment firm headquartered in Seattle, Washington. We currently own and operate over 85 apartment communities in the Pacific Northwest and Southwestern United States with other markets under consideration. We are in search of a dynamic and solution-oriented leader to join the Neiders executive leadership team.About the roleWe’re seeking a calm, detail-oriented Night Auditor to manage overnight operations at our extended-stay hotel in downtown Seattle. This property serves a diverse guest population and can involve complex guest relations and heightened service needs. You’ll balance hospitality with policy compliance, safety, and accurate end-of-day reporting.Schedule: 2 PM to 10 PM (must have weekends and holidays availability)What you’ll do
  • Complete nightly audit: reconcile folios, balance cash/credit, post adjustments, and produce end-of-day reports.
  • Monitor property safety: complete floor walks, document incidents, enforce quiet hours and house rules.
  • Handle late check-ins/early departures, extend stays, process payments, and set up next-day arrivals.
  • De-escalate challenging situations with professionalism; follow escalation protocols and contact on-call leadership or security/law enforcement when required.
  • Respond to guest requests (lock-outs, amenities, maintenance triage) and create/track work orders.
  • Maintain lobby/front desk cleanliness and readiness; prepare shift handoff notes.
  • Adhere to brand standards, cash-handling SOPs, privacy (PCI), and safety procedures.
What you’ll bring
  • 2+ year front desk, night audit, or related hospitality experience (extended-stay or multifamily preferred).
  • Proven de-escalation and conflict-resolution skills; composed under pressure.
  • Strong math and Excel/PMS proficiency; accuracy with nightly reconciliations.
  • Clear, professional communication.
  • Ability to stand/walk for most of the shift; lift up to 25 lbs; conduct hourly rounds (including stairs).
  • Eligibility to work in the U.S.; ability to pass background screening.
Success looks like
  • Zero audit discrepancies and on-time reports.
  • Policy-aligned decisions that keep guests safe and staff supported.
  • Professional, documented handling of incidents and service recoveries.
  • Clean, organized front-of-house and clear shift handoffs.
Employee Benefits
  • Medical/Dental/Vision insurance (Eligible after 60 days)
  • MetLife: Supplemental Insurance (Eligible after 60 days)
  • EAP which includes, financial education, legal assistance, and counseling services
  • 401k after 90 days of employment
  • Long Term and Short-Term Disability Options
  • 15 PTO Days (Accrual starts on hire date and can be used after 90 days of employment)
  • 8 Paid Floating Holidays
  • ORCA card offered, parking available at the corporate office
  • Health and Wellness Program
  • E-Learning Platform for Training and Development
If you are dependable, calm under pressure, and ready to make a difference in a challenging but rewarding hospitality environment, we encourage you to apply today

The Neiders Company