Service Advisor
Honda of Tomball
- Tomball, TX
- Permanent
- Full-time
- Earn, Learn and have fun! Exciting, fast paced and team environment.
- Ability to set your career path and grow into the career you want.
- Earn as much as you want because you chose how big your desires are.
- Time Magazine National Quality Dealer Award Winner
- The Sports Illustrated AIADA All-Star Dealer Award for outstanding customer service and commitment to the industry, community, and the nation
- Distinguished Service Citation from the Automotive Hall of Fame
- Medical, Dental
- Life and Disability
- 401K with Company Contribution
- Paid Vacation
- Paid Personal Leave
- Paid Holidays
- Bonus Programs
- Vehicle Purchase Programs
- Build and maintain relationships with every client you assist.
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend needed maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
- Dynamic, outside the box critical thinking skills
- Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a plus
- Excellent communication skills
- Positive and a big personality
- Above average energy level
- Personal and professional integrity