Sr Program Manager, Pickup and Return Points

Amazon

  • Bellevue, WA
  • $92,500 per year
  • Permanent
  • Full-time
  • 1 month ago
DESCRIPTIONAt Amazon, we're working to be the most Customer-centric company on earth. A customer experience that we're constantly looking to take to a new level is how we fulfill and deliver customers' orders. We're doing so by building a world class last mile operation capable of exceeding the expectations of our customers by ensuring that their orders are delivered as quickly, accurately, and cost effectively as possible. The Pickup and Returns Points (PARP) offers every customer in every geography a safe, reliable pickup and returns experience, conveniently close to where they live or work in a way that's financially sustainable for Amazon.The Senior Program Manager will launch products to scale Locker supply and create delightful customer experiences WW. The individual will work closely with Engineering, Country PARP teams and regional teams to realize the product strategy.The optimal fit for this role will be a candidate wanting to roll-up his or her sleeves, dive into a challenge, develop a solution and path forward, and take senior management along. This will be a high visibility role, meaning that the optimal candidate will be comfortable driving critical business decisions in fast paced, high pressure, and often ambiguous environment. A successful candidate will be customer focused, highly analytical, resourceful, a big thinker, a strong writer, and able to operate at all levels of the organization.We are open to hiring candidates to work out of one of the following locations:Bellevue, WA, USA | Nashville, TN, USABASIC QUALIFICATIONS- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadershipPREFERRED QUALIFICATIONS- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,500/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon