Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies Manage small projects independently and lead FSR teams on larger projects Generate timely and accurate service reports on work, product performance, and warranties Provide recommendations for improved electrical systems Cultivate strong relationships with customers, team members, and partners Mentor less experienced technicians Utilize digital tools for remote work, including laptops, iPads, IR cameras, Google Glasses, MS Teams, and more Performs physically demanding tasks, requirement to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel. Works well under time constraints and in stressful situations Collaborates effectively with the team to meet project deadlines Minimum High School Diploma/GED from an accredited institution with a minimum of 3 years of experience testing, troubleshooting, evaluating, and servicing electrical distribution and control systems, OR in lieu of HS Diploma/GED, completion of accredited trade school and/or program completion with 7 or more years of experience evaluating and servicing electrical distribution or control systems Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems Must have a valid driver's license No relocation offered, candidates within 50-mile radius of Franklin MA or Windsor CT. Active-Duty Military Service member candidates are exempt from the geographical area limitation Associate degree or higher from an accredited institution Bachelor's degree in Engineering from an accredited institution Electrical or General Contractor's License Professional Engineering License Experience performing power quality measurements, troubleshooting, analysis as well as protective relays NICET/NETA certification Ability to obtain and maintain a valid TWIC card Proficient with hand and power tools for equipment assembly
