Are you passionate about automation, problem-solving, and supporting cutting-edge IT systems? Join our dynamic team at Eyas Landing as an IT Associate – Automations Administrator, where you'll design and maintain smart workflows using Zendesk, Zapier, Power Automate, and more. This role is ideal for tech-savvy professionals who thrive in fast-paced environments and enjoy making systems work smarter for employees and clients.Key ResponsibilitesDevelop and maintain automations using Zapier, Power Automate, Python, APIs, and webhooks.Administer and optimize Zendesk CRM workflows, plugins (SweetHawk, Formset), and user accounts.Provide technical support for Zendesk, Zapier, and Power Automate across multiple teams.Analyze dashboards and logs to identify trends and improve system performance.Collaborate on IT projects and support tickets, including new tech implementations.Train staff on new technologies and provide both virtual and onsite support.Participate in meetings, trainings, and supervision sessions as required.QualificationsBachelor's degree required; Master's preferred in a related field.Minimum 2 years of technical support experience.Proven experience administering Zendesk.Hands-on experience with Zapier or similar automation platforms.Familiarity with Office 365, Power Automate, SharePoint, Exchange.Strong coding skills in Python and API integration knowledge.What We're Looking ForProactive problem-solver with a keen eye for detail.Results-driven and able to influence processes for better outcomes.High level of technical workmanship and discipline-specific knowledge.Resourceful and able to navigate complex systems with ease.Clear communicator who can convey technical info to diverse audiences.Why You'll Love Working With UsAt Eyas Landing, we believe in supporting our team with competitive benefits and a collaborative, people-first culture that helps you thrive both professionally and personally.Comprehensive Benefits PackageCompetitive salary aligned with experience and impactGenerous Paid Time Off (PTO) to recharge and refresh401(k) with a substantial company match to invest in your futureBlue Cross Blue Shield PPO medical coverageDental and vision insurance for complete careCall A Doc – 24/7 access to on-call physicians$25,000 life insurance policy fully covered by the companyA Culture That CaresPersonalized onboarding to set you up for success from day oneOne-on-one mentorship tailored to your goals and growthRegular department and all-staff meetings to stay connectedCelebrations for birthdays and work anniversariesTeam fundraising initiatives that give backFestive holiday events and community-building activitiesAnd so much more!Ready to make an impact?Submit your application today and help us build smarter systems that empower our teams and clients.Learn more at