Patient Access Rep - Per Diem, Day Shift
Yale New Haven Health
- Westerly, RI
- Permanent
- Full-time
Responsibilities
- 1. Quality 0=
- 1.1 Achieve and maintain a Department registration information completeness/accuracy of 95% as defined and measured on the individual work plan.
- 2. Support customer satisfaction initiatives as defined in the annual individual work plan.
- 2.1 External Customers (Patients, Families, Guests, Visitors):
- 3. Finance. 0=
- 3.1 Facilitate Time of Service (TOS) Collection as directed by Hospital and Department policy and procedures and meet all TOS standards as defined by the individual work plan.
- 4. Attends all required safety training programs and can describe his/her responsibilities related to general safety, department/service safety, and specific job-related hazards.
- 4.1 All required safety education programs have been attended.
- 5. Follows the hospital exposure control plans/bloodborne and airborne pathogens.
- 5.1 Demonstrates knowledge of techniques, procedures, and correct use of protective barrier equipment.
- 6. Demonstrates respect and regard for the dignity of all patient, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.
- 6.1 Interacts with all of the above in a considerate, helpful, and courteous manner as observed by supervisor.
YNHHS Requisition ID115802