Bilingual Customer Service (Spanish)
State Farm
- Yorktown Heights, NY
- Permanent
- Full-time
- Answer phones and greet clients.
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Salary plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Valuable experience
- Company match 401K
- Life Insurance
- Growth potential/Opportunity for advancement within my office
- Bilingual, Spanish
- Excellent communication skills - written, verbal and listening
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Ability to work in a team environment
- Ability to effectively relate to a customer
- Property Casualty license (must be able to obtain)