Team Leader, Senior Director Benefits

Risk Strategies Company

  • Greensboro, NC
  • Permanent
  • Full-time
  • 1 month ago
PLEASE NOTE: This is a hybrid opportunity and this role requires onsite, in-office presence approximately 1 to 3 days per week at one of the following office locations: Bethesda, MD, Durham, NC, Charlotte, NC, Atlanta, GA, Fort Lauderdale, FL, Palm Beach Gardens, FL, Dallas, TX, or Houston, TX.The Team Leader serves as the link between both internal and external customers to ensure the proper delivery of products and services. The Team Leader will provide guidance for client teams to ensure client satisfaction of Risk Strategies deliverables and services through adoption of RSC best practices, coordination of services, and mentoring. The Team Leader will manage account management teams as well as provide direction on complex projects, vendor negotiations, and client issues. The Team Leader is considered a senior resource for clients and will has direct supervision of team members, review work for accuracy and manage capacity across the team to ensure client deliverables are timely and accurate. The Team Leader is responsible for revenue growth – client expansion – across the team’s book of business and identifying white space for team clients as well as potential cross-sell opportunities across the Risk Strategies portfolio of services. The Team Leader will assist producers with prospecting new clients, including proposal development.The qualified candidate must have strong knowledge across the spectrum of employer-sponsored health & welfare related plans, including federal and state regulations that impact these plans.Your Impact:
  • Oversee and manage a team with total revenue $3.5M - $5.25M+
  • Manage a personal book of business between $500,000 and $750,000+
  • Demonstrate thought leadership to include best practices, client expansion, ensuring EB Practice Initiatives are implemented, collaborating with other team leaders and leadership in the region
  • Be a subject matter expert on Health & Welfare Benefits, vendor/carrier products and services including, but not limited to, medical, dental, vision, life, disability, and voluntary
  • Possess an understanding of practices – resources and capabilities - outside of employee benefits practice
  • Drive adoption and utilization of consistent processes, services, products, and solutions for proper client management
  • Coordinate work of account service teams to ensure consistent and high quality client deliverables, solutions, and services
  • Participate in the development and implementation of best practices and lead by example in demonstrating and sharing the importance of managing, developing and peer reviewing client deliverables
  • Top 10 Revenue Accounts: Detailed understanding of program, relationships at C-suite level, responsible for delivery of annual stewardship report
  • Review all client facing deliverables and act as a team leader and mentor to develop all levels of the client team
  • Develop and maintain ongoing relationships with account management teams and clients to ensure teams execute on plans and deliverables
  • Understand available carrier products and services in the marketplace and ensure team and client awareness
  • Partner with regional leadership and other Team Leaders to deliver and achieve broader Employee Benefit practice goals
  • Understand, articulate and implement RSC value-added resources
  • Assess the performance of team members and provide ongoing coaching and feedback for continued improvement
  • Support the generation of new business by participating in prospecting opportunities with new clients as part of a broader team via value proposition creation, RFP/proposal support, participating in finalist presentation, etc.
Successful Candidates Will Have:
  • BA/BS preferred
  • 10 or more years’ experience in senior employee benefit account management or consultative role with increasing responsibility
  • Strong technical knowledge relative to self-funding and stop-loss; strong working knowledge of alternative approaches such as captives, direct contracting, reference-based pricing, etc.
  • Consistently exceeds core practice competency-based skills and mentors junior staff to develop theirs
  • Client-facing experience at a consulting company, insurance company, brokerage
  • Ability to work collaboratively across the employee benefits practice both regionally and enterprise-wide
  • Strong organizational skills with the ability to handle multiple projects at one time and proven ability to prioritize competing requirements and deadlines
  • Continuous professional development in all areas of employee benefits with the proven ability to remain current with respect to industry trends,
  • Commanding presentation and public speaking abilities
  • Advanced critical thinking skills
  • Detail-oriented
  • Strong Microsoft Excel, Word and PowerPoint skills
  • Life, Accident and Health Insurance License required
  • GBA or CEBS Certification a plus
  • Project management certification a plus
Risk Strategies is the 9th largest privately held U.S. brokerage firm offering comprehensive risk management advice, insurance and reinsurance placement for property & casualty, employee benefits, private client services, as well as consulting services and financial & wealth solutions. With more than 30 specialty practices, Risk Strategies serves commercial companies, nonprofits, public entities, and individuals, and has access to all major insurance markets. Risk Strategies has over 200 offices and more than 5,500 employees as part of the Accession Risk Management Group family of companies.Industry recognition includes being certified a Great Place to Work and on the Inc. 5000 list as one of America’s fastest growing private companies. Risk Strategies is committed to being good stewards for our company, culture, and communities by having a strong focus on Environmental, Social, and Governance issues.Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: .Personal information submitted by California applicants in response to a job posting is subject to Risk Strategies' .

Risk Strategies Company