EHR RCM Consultant

• Assess healthcare organizations' current EHR systems and revenue cycle processes.
• Lead or support the implementation of EHR software and workflows, ensuring smooth integration with existing systems.
• Provide technical support during system go-lives and monitor for system performance issues.
• Recommend process improvements related to EHR workflows to ensure efficient, error-free patient data management.
• Revenue Cycle Management Integration:

• Ensure EHR systems are fully integrated with revenue cycle management processes, from patient registration through billing and collection.
• Work closely with finance, billing, and coding departments to align system capabilities with billing and reimbursement standards.
• Analyze and provide solutions for issues related to claims processing, payment cycles, and insurance reimbursements.
• Support the development and implementation of automated processes to improve efficiency and reduce denials.
• Training and Support:

• Develop training materials and conduct training sessions for healthcare providers, clinical staff, and administrative staff on EHR and RCM system usage.
• Offer ongoing support and troubleshooting assistance for users experiencing technical issues.
• Ensure that staff are properly trained on documentation standards and coding processes to avoid billing errors.
• Compliance and Best Practices:

• Ensure that EHR systems comply with healthcare regulations, including HIPAA, ICD-10, and other relevant standards.
• Stay updated on industry trends, regulations, and best practices related to EHR and RCM, ensuring the organization is always in compliance.
• Assist with audits and address any discrepancies identified in billing or coding.
• Process Improvement and Reporting:

• Analyze and recommend strategies for improving revenue cycle efficiency, including reducing claims denials and improving payment accuracy.
• Develop and maintain reports to track revenue cycle KPIs (Key Performance Indicators) and EHR performance metrics.
• Provide recommendations to optimize workflows, reduce bottlenecks, and improve patient billing experiences.
• Collaboration and Communication:

• Act as a liaison between IT, healthcare providers, billing departments, and management to ensure the seamless operation of both EHR and RCM processes.
• Facilitate communication between clinical and administrative teams to ensure timely and accurate documentation, coding, and billing.
• Provide insights and recommendations to senior management on the status and effectiveness of EHR and RCM systems.

• Education:

• Bachelor's degree Healthcare Administration, IT, or a related field (preferred)
• Experience:

• At least 3-5 years of experience working with EHR systems, revenue cycle management, or healthcare consulting.

• Certifications:

• Certified Professional in Healthcare Information and Management Systems (CPHIMS) or Certified Revenue Cycle Professional (CRCP) preferred.
• Other certifications like Certified Healthcare Financial Professional (CHFP) are a plus.

• Strong knowledge of EHR systems and healthcare revenue cycle processes.
• Excellent problem-solving and analytical skills.
• Strong communication skills, both written and verbal.
• Ability to work collaboratively with cross-functional teams.
• Proficiency in using healthcare management software, Microsoft Office, and data analytics tools.

• Remote
• Ability to work in a fast-paced, client-facing environment.

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