Service Advisor
Midas Auto & Tires - Southeast Michigan
- Southfield, MI
- $70,000-100,000 per year
- Permanent
- Full-time
- 401(k)
- Bonus based on performance
- Dental insurance
- 401(k) matching
- Competitive salary
- Health insurance
- Paid time off
- Vision insurance
- Greet customers, listen to concerns, and gather vehicle information clearly and professionally.
- Recommend maintenance and repair services based on manufacturer guidelines, inspection results, and technician input.
- Provide clear, accurate estimates and explain services to customers in an easy-to-understand manner.
- Communicate with technicians to ensure timely and accurate completion of work.
- Manage the repair order process from write-up to invoicing and payment.
- Maintain high standards of organization, cleanliness, and professionalism at the front desk.
- Upsell additional services such as tires, flushes, wipers, brakes, and other preventive maintenance.
- Consistently meet or exceed sales targets and KPIs for service categories.
- Prior experience in automotive service writing or customer service preferred.
- Strong communication and interpersonal skills.
- Ability to multitask in a fast-paced environment.
- Basic automotive knowledge and a passion for the industry.
- High integrity, attention to detail, and a sales-oriented mindset.
- Comfortable using point-of-sale software and digital inspection tools.
- Valid driver’s license required.
- Competitive base pay + commission
- Group health insurance (BCBS)
- 401(k) Company Program
- Paid Time Off
- Paid holidays
- High-Volume Store Opportunity
- Clean and modern environment