Description of the role:The Business Development Representative - Service at Thompson Buick GMC Cadillac plays a crucial role in the growth and success of our dealership. This position is responsible for generating new business by proactively reaching out to potential customers and promoting our exceptional service offerings. The ideal candidate is a highly motivated individual with a strong sales/service aptitude and excellent communication skills.What You’ll Do:Proactively reach out to potential and existing customers to generate new service businessEducate customers on our service capabilities, benefits, and current promotionsSchedule service appointments and follow up to ensure satisfactionAccurately document all customer interactions and service-related activities in our CRM/DMSCollaborate with the service team to ensure an outstanding customer experienceParticipate in training to stay current on products and sharpen your sales skillsMeet or exceed monthly service goals and performance targetsWhat We’re Looking For:Experience in customer service or sales (automotive experience is a plus)Excellent communication and interpersonal skillsStrong persuasion and follow-up abilitiesSelf-motivated and goal-drivenTeam-oriented with a strong work ethicComfortable using CRM/DMS systems and technologyDetail-oriented and organizedWhy You’ll Love Working Here:Competitive pay structure: $15.00/hour plus commissionOpportunities for growth and career advancementOngoing training and professional developmentHealth and dental insurance401(k) retirement planPaid time off and holidaysEmployee discounts on vehicles, parts, and serviceComplimentary Saturday breakfastClosed on Sundays – enjoy work-life balance!About the Company:Thompson Buick GMC Cadillac is a premier dealership located in Raleigh, North Carolina. We provide top-quality vehicles and exceptional customer service to our valued clientele. With a strong commitment to excellence, we strive to exceed customer expectations and build long-lasting relationships. Join our team and be a part of our success story!