Retail Assistant Store Manager - Summerlin
- Las Vegas, NV
- Permanent
- Full-time
- Works with the sales team to ensure each customer receives the best experience possible.
- Takes ownership of the sales floor and sales team to ensure customer experience is the first priority.
- Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit.
- Forge lasting relationships with customers by engaging with them about product details, new product and replenishment and invite them to upcoming events.
- Be knowledgeable on what’s new and what’s selling well and shares with both the customer and team.
- Leads the team on the day to day operations of the store when the Store Manager is not in.
- Motivates the sales team and achieves sales goals in a team-based commission environment.
- Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
- Leads the team in the completion of projects while keeping the focus on customer experience.
- Communicating inventory needs to support the business goal.
- Assists the Store Inventory Lead in the processing of all shipments of product, as well as inventory management.
- Works with Retail Store Manager on daily maintenance, sales strategy, community and team management to ensure the business runs smoothly and successfully.
- Leads the team in daily maintenance of the store including restocking product, maintaining visual merchandising and cleaning.
- Utilizes the utmost responsibility, attention to protocol and safety standards in closing/opening the store daily.
- Under the guidance of the Retail Store Manager, encourages employees to give 100%, adhere to punctuality and role responsibilities at all times
- Completes weekly manual restock and sends report to inventory management.
- Completes weekly cycle counts.
- Assists in processing weekly shipments.
- Ensures all store supplies are stocked and communicates needs on a monthly basis.
- Processes all online returns and defective products as needed and ships to the warehouse.
- Ensures all restock and destock is handled on a daily basis.
- Assists in keeping the backroom clean and bins organized.
- Manages the Aloha displays; refreshed and restocked weekly.
- Manages the mannequin refresh and checking one offs.
- Ensures all merchandising standards are happening on the floor.
- Available morning and/or evening, work 8 hour shifts, 5 days/week, available at least 1 weekend day.
- Must be a leader in punctuality and attendance, adhering to scheduled shifts.
- Ability to develop relationships with customers and colleagues.
- A customer service expert, creates experiences and develops relationships with customers, embraces the social aspect of sales and the ability to positively and proactively handle customer concerns.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Ability to quickly learn new procedures and processes.
- Strong organizational skills and follow through skills.
- Excellent communication and interpersonal skills.
- High level of ownership, accountability and initiative.
- Eager to develop new skills and responsive to feedback.
- Health Insurance
- Savings and Retirement Plan
- Employee Assistance Program
- Generous Vuori Discount & Industry Perks
- Paid Time Off
- Wellness & Fitness benefits