Urban Outfitters Program Manager - Reporting & Analytics

Urban Outfitters

  • Philadelphia, PA
  • Permanent
  • Full-time
  • 1 month ago
Role Summary:Urban Outfitters is searching for a Program Manager - Reporting & Analytics to join their amazing organization! The Reporting & Analytics Program Manager plays a critical role in enabling data-driven decision-making across the Urban Outfitters business. By leading the integration of reporting tools and analytics capabilities, this role ensures that teams across the organization have access to timely, accurate, and actionable insights. The Program Manager drives the product vision, roadmap, and execution of scalable business intelligence (BI) solutions, serving as a strategic link between business stakeholders and technology teams to transform data into meaningful outcomes.Role Responsibilities:
  • Strategy & Vision Define and lead the product vision for reporting, dashboards, and data visualization frameworks that support strategic and operational decision-making. Represent brand-specific priorities in enterprise-level IT planning and discussions, advocating for solutions that drive business value. Consolidate fragmented reporting systems into a cohesive, scalable structure that improves efficiency and consistency.
  • Cross-Functional Collaboration Partner with teams across finance, marketing, merchandising, planning, and other functions to identify and prioritize analytics needs. Serve as the primary liaison between Brand business teams and central IT, fostering strong collaboration and alignment. Influence cross-functional stakeholders without direct authority to drive alignment and adoption of BI solutions. *Provide job aids and periodic trainings seminars to ensure employees can navigate reporting systems effectively.
  • Solution Delivery & Execution Translate complex business needs into clear, actionable technical requirements and communicate them effectively to IT teams. Oversee the development, implementation, and maintenance of reporting and BI solutions in collaboration with IT. Ensure timely and accurate delivery of reports and analytics across business units to support both strategic initiatives and daily operations.
  • Tools & Technology Leverage multiple BI platforms (e.g., Tableau, Qlik, MicroStrategy, SQL) to deliver impactful insights and visualizations tailored to diverse audiences. Continuously improve reporting tools and processes based on user feedback and evolving business needs.
  • Team Leadership & Enablement Lead a small team of developers and analysts, providing direction, support, and development opportunities. Design and implement training programs to elevate data literacy and self-service capabilities across user groups. Clearly communicate system capabilities, enhancements, and changes to stakeholders to ensure transparency and adoption.
  • Program Management Proactively manage program risks, dependencies, and timelines to ensure successful delivery of initiatives. Monitor performance and adoption of BI solutions, identifying opportunities for optimization and innovation. *Oversee the creation and distribution of reports to minimize duplication, ensuring teams are funneled toward standardized, trusted data sources unless new reporting is clearly justified.
Role Qualifications:
  • Education + Experience: Bachelors degree in business, computer science, or similar field. 7+ years of experience in BI, data analytics, and/or program management roles. Retail or consumer-facing industry experience preferred.
  • Technical Proficiency: Proven experience with BI tools and data platforms (e.g., Tableau, Power BI, SQL, dbt). Strong understanding of data modeling, visualization, and reporting best practices.
  • Strategic Thinking: Developing long-term plans and strategies to support scalable business goals.
  • Project Management: Leads complex, cross-functional, highly visible initiatives from planning through execution. Manages timelines, deliverables, and stakeholder alignment with discipline and clarity.
  • Partnership Development: Builds strong, trust-based relationships with URBN partners and internal teams. Facilitates collaboration that drives mutual value and long-term success.
  • Problem-Solving Skills: Identifying issues and developing strategies to address them. Ability to translate business needs into technical solutions.
  • Financial Acumen: Understanding financial metrics such as gross margin, inventory turnover, and open-to-buy management.
  • Communication & Collaboration: Positive, professional, and timely communication with teams and partners. Ability to collaborate effectively across departments and present campaign performance and insights to senior leadership.
  • Adaptability: Ability to thrive in a fast-paced, dynamic environment.
  • Inclusive Leadership: Commitment to fostering diversity and inclusion within the workplace.
Key Attributes: Models behaviors that align with URBN’s values:Unite in communicating and collaborating with integrity.Respect our planet, our world, and each other.Build lifestyle brands through creative entrepreneurship.Nurture meaningful connections with customers and employees. The Perks:URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit EEO Statement:URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.

Urban Outfitters