Financial Capabilities Coordinator

• Coordinate, deliver, and adapt financial education curriculum, classes, and workshops for refugees and immigrants, including teaching classes at community partner sites to expand access.
• Provide one-on-one financial consultations and coaching to help participants with personal and household financial matters, goal setting, credit building, and action planning.
• Manage a client pipeline by tracking prospective and current clients, ensuring timely intake, consistent follow-up, and ongoing financial coaching to support long-term financial stability and growth.
• Engage with community partners to establish two-way referral pathways and collaborate on outreach, events, and educational opportunities.
• Compile, track, and analyze program data; prepare reports to support the Economic Empowerment Program Manager with program evaluation, continuous improvement, and donor reporting.
• Serve as a certified Financial Coach (will receive certification training in the first 6 months of employment).
• Work with clients to review personal credit history and support credit improvement activities.
• Provide local support for clients applying for and following up on credit-building and consumer loans provided by IRC's Center for Economic Opportunity (CEO).
• Support the recruitment, promotion, coordination, and management of annual VITA free tax preparation services for refugees and new Americans.
• Coordinate with the Small Business and Resettlement teams to provide financial coaching to refugee and new American small business owners as needed.
• Identify and build relationships with financial capability partners, volunteers, community organizations, and financial institutions to strengthen available resources and opportunities for clients.
• Support innovation in programming by piloting new initiatives or adapting existing services based on client needs and community trends.
• Represent the IRC at community events, conferences, and stakeholder meetings to promote financial capability programs and advocate for client needs.
• Conduct outreach for community-based financial education and financial capability events.
• Participate in program meetings, weekly staff meetings, staff development activities, and national skills-building trainings, calls, and communities of practice, while fully engaging as a member of the team.
• Support general office logistics, such as office support and front desk coverage, as applicable and feasible.
• Comply with all policies, procedures, and protocols of the organization.

• Undergraduate degree, or equivalent professional experience, in Business, Finance, Education, Small Business Development, Entrepreneurship, or a related field preferred.

• 2 years of professional experience in finance, basic financial literacy, entrepreneurship, or small business development preferred.
• Experience with adult education, training, community building, and/or community development.
• Previous experience working with individuals from diverse cultural and ethnic backgrounds and varying levels of literacy and numeracy.
• Experience working in a direct service role preferred.
• Experience and training in trauma-informed and person-centered services.

• Knowledge of and ability to conduct trainings on basic financial literacy, budgeting, credit, and goal setting.
• Strong organizational skills including multi-tasking, prioritizing, planning, and effective time management.
• Strong written and verbal communication skills, including the ability to make presentations.
• Demonstrated skills with reporting and tracking information in a database.
• Ability to work independently as well as collaboratively on a close team.
• Language skills: Fluency in written and spoken English required. Bilingual ability in a language commonly spoken by refugees in Utah - such as Arabic, Swahili, Kirundi, Somali, Spanish, French, Dari, or Pashto - is a plus.
• Ability to communicate with limited-English speakers and demonstrated multicultural experience.
• Ability to work with refugee participants, community leaders, community partners, and volunteers from a variety of backgrounds.
• Competency in Microsoft Office required; additional technical skills an asset.
• Valid driver's license, active insurance policy, and access to reliable transportation.

• Standard office work environment along with travel in and around the service delivery area.
• Flexibility to work some Saturdays and some weekday evenings as needed to support programming.

International Rescue Committee