Automotive Service Advisor - South Puget Sound
- Tacoma, WA
- $48,000-120,000 per year
- Permanent
- Full-time
- Competitive compensation and bonuses: Earn a competitive salary and bonuses for meeting and exceeding service sales targets.
- Opportunities for advancement: Grow your career with our company, with opportunities to move into leadership roles or specialized positions.
- Comprehensive training program: Stay up-to-date on the latest technologies and service techniques with our ongoing training and development opportunities.
- State-of-the-art facilities: Work in modern, well-equipped facilities with the latest tools and technology.
- Collaborative team environment: Join a supportive team of experienced technicians, advisors, and managers who work together to deliver exceptional customer service.
- Customer-focused culture: Be part of a team that prioritizes customer satisfaction, building long-term relationships, and delivering personalized service experiences.
- Greet customers and provide expert guidance on vehicle service needs.
- Advise customers on available services, repairs, and maintenance options, ensuring they are informed about their vehicle's condition.
- Accurately create and manage service orders, providing detailed information to the technician team.
- Work closely with the service department to ensure timely completion of services and repairs.
- Upsell service products, maintenance packages, and accessories to meet customer needs.
- Build and maintain strong relationships with customers, ensuring repeat business and high satisfaction.
- Maintain clear communication with customers about the status of their vehicle and any additional services required.
- Provide excellent customer service in a high-energy, team-oriented environment.
- Health Insurance starting at under $100 per month.
- Dental, Vision, and Company-Paid Life Insurance.
- Employee Assistance Plan.
- 401(k) with Company Match.
- Paid Time Off that accrues from Day 1.
- An excellent menu of voluntary benefits.
- Employee pricing for you and your family on vehicles, parts, and service.
- Comprehensive Benefits Package including Health Insurance starting at under $100 per month.
- Dental, Vision, and Company-Paid Life Insurance.
- Employee Assistance Plan.
- 401(k) with Company Match.
- Generous Paid Time Off that starts accruing from Day 1.
- A wide array of voluntary benefits to suit your needs.
- High School Diploma or equivalent.
- Prior automotive service or customer service experience is preferred but not required.
- Strong communication and interpersonal skills with the ability to interact with customers in a professional and friendly manner.
- Ability to work in a fast-paced environment while maintaining a focus on customer satisfaction.