OverviewIDC US/IDC Canada's Platforms and SaaS Research group is looking to add a new member to its team in the role of Senior Research Analyst, Path Programs.The Senior Research Analyst role will be responsible for helping support the execution and overall direction for IDC's Path Programs, which include four of IDC's premiere global survey and data analysis programs focused on cloud, AI, SaaS, CX, and professional services, among other technology-related areas. These programs capture technology buyer behavior, sentiment, need, and strategy from thousands of organizations around the world. They help synthesize deeper understanding of the survey data to enable more optimized strategic planning and go-to-market strategy for leading enterprises and technology companies.This role involves survey design, analysis, and data manipulation, as well as project management and authoring of research reports focused on many technology topics, such as cloud services, platforms, customer experience (CX), business models, professional services, AI, and business strategy.Why IDC?IDC is the most respected global technology market research firm. We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success. IDC has been recognized for four consecutive years (2020, 2021, 2022, 2023) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industry.Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future.This position is based in IDC's Needham, MA office. We will consider remote candidates from an approved US office location. We will consider remote approved Canadian locations (Alberta, British Columbia, and Nova Scotia) or in the Greater Toronto area. You must be in the office 1-2 days/week in Toronto if you are located in the Greater Toronto area.Responsibilities
Support the execution and overall direction for IDC's Path programs which includes, Cloud, AI, SaaS and CX
Analyze survey data sets to identify key learnings/trends and create reports and presentations that visualize conclusions and takeaways.
Support related consulting engagments and custom research
Support sales and marketing efforts, and being the affective advisor to IDC clients
Travel (approximately 5%) will be required as needed for Industry events/conferences
Qualifications
Undergraduate degree. Master's degree a plus
3+ years of data analysis or market research experience, preferably in the IT industry with experience in the software and/or IT services industry, or related market segments
Solid understanding of Information Technology, particularly related to software and IT services
Strong proficiency in MS Excel and MS PowerPoint. Prior experience working with survey data is desirable and experience with specialized tools, such as Displayr, is a big plus
Strong communication, organizational and analytical skills
Strong speaking presence. Ability to handle client inquiries over the phone or in-person, deliver webcasts, and occasionally speak at meetings or events
Strong writing skills. Ability to write research reports quickly and clearly, in a prescriptive fashion, offering business and technology advice to clients
Prior data analysis or market research experience in the IT industry, with experience in software, services, and/or cloud related market segments is preferred
About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company.IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law.At IDC, we are committed to fair and equitable pay practices. We pay our employees equitably for their work, commensurate with their individual skills and experience. Salary range and additional compensation, including discretionary bonuses and incentive pay, are determined by a rigorous review process. This process considers the experience, education, certifications, and skills required for the specific role, equity with similarly situated employees, as well as employer-verified US region-specific market data provided by an independent 3rd party partner. The expected total annual compensation, depending on location and experience, is between $85,000 and $100,000 and is inclusive of base salary and variable compensation (if applicable).IDC Canada is an equal-opportunity employer. It is the Company's policy to recruit and select applicants for employment solely based on their qualifications, with emphasis on selecting the best-qualified person for the job. Applicants must have a valid Canadian Social Insurance Number (SIN) card. Only qualified candidates will be contacted.Compensation for IDC Canada will be determined based on current market data for CAD dollars
