Program Coordinator III, Professional Development
- Mississippi
- Permanent
- Full-time
$51,605 $64,501 $77,397Role SummaryPlans and coordinates day-to-day fiscal, administrative, and operational activities of a defined, program or set of funded activities. Programs are usually focused to a single purpose, may be scientific, research, educational, or service oriented, and may exist as a subset of an integrated funded program activity. Duties typically include assisting with grant planning and administration, fiscal, budgetary, and/or other associated transactions, program implementation and administration, internal and external operational/administrative liaison, program marketing, and reporting.
- Collaborate with the Director of Professional Development to develop, deliver, and assess high-quality learning opportunities for clients at the regional, national, and international levels. Program topics may vary.
- Coordinate the full program life cycle post-contract, including needs assessment, content development, logistics coordination, delivery, and evaluation of learning outcomes.
- Cultivate and maintain strong relationships with current stakeholders to support retention, satisfaction, and expansion of training opportunities.
- Collaborate with internal and external faculty, instructors, and subject matter experts to design and implement new programs; assist in recruiting, screening, and on-boarding instructional talent.
- Prepare and administer training proposals, contracts, and program budgets; monitor program accounts, billing, and expenses; ensure financial reconciliation and compliance with university policies.
- Generate financial and program performance reports for internal tracking and decision-making.
- Coordinate with Outreach's Office of Marketing and Communication to develop and implement marketing plans for conferences, workshops, learning opportunities, and initiatives.
- Represent the university at conferences, networking events, and community or industry fairs to promote programs and foster client relationships.
- Oversee administrative processes including to but limited to agreements, memorandums,and standard university forms.
- Maintain contracts with external vendors such as freelance instructors, facilities, catering, and other service providers.
- Engage in ongoing professional development to stay current with trends in adult learning and workforce development.
- Perform other job-related duties as assigned.
- Develop, deliver, and assess learning opportunities at regional, national, and international levels.
- Manage full program life cycle, including needs assessment, content, logistics, delivery, and evaluation.
- Build and maintain stakeholder relationships to support retention and program growth.
- Collaborate with faculty and subject matter experts to design and implement new programs.
- Recruit, screen, and onboard instructors and instructional talent.
- Prepare proposals, contracts, and budgets; monitor accounts and ensure policy compliance.
- Generate financial and performance reports for decision-making.
- Coordinate marketing efforts with Outreach Marketing and Communication.
- Represent the university at conferences, networking events, and industry events.
- Oversee administrative processes, agreements, and standard forms.
- Manage vendor contracts for facilities, catering, and other services.
- Pursue professional development in adult learning and workforce trends.
2. Serves as a central point of contact between students, faculty, staff, other departments, and/or external constituencies on day-to-day programmatic, operational, and administrative matters; assists with seminars, meetings, special projects, and/or general problem resolution.
3. Coordinates activities of support staff, consultants, faculty, and/or volunteers engaged in implementation and administration of program objectives.
4. Monitors and administers program/project revenues and expenses; may develop or participate in the development of funding proposals for the program.
5. Writes, edits, and coordinates development of course catalogs, promotional materials, educational materials, training manuals, newsletters, and/or brochures, as appropriate to the program.
6. Maintains program/project records, researches information and gathers and computes various data; prepares special and/or one-time reports, summaries, or replies to inquiries, selecting relevant data from a variety of sources.Minimum Education/ExperienceEducation: Bachelor's DegreeExperience: (3) Three Years ExperienceSubstitution Statement: An equivalent combination of related experience and education may be considered for this role. Substitutions of the required experience or education will be assessed on a 1:1 substitution basis.Preferred QualificationsEducation: Bachelor's degree required. Bachelor's degree in Business, Marketing, Higher Education or a related field preferred.
- Strong communication and interpersonal skills, with the ability to build trust and maintain long-term relationships with internal and external stakeholders.
- Effective problem-solving skills and the ability to coordinate multiple projects simultaneously with strong organizational and time management skills.
- Comfortable working independently in a self-directed, entrepreneurial environment.
- Proficient in Microsoft Office Suite, Google Workspace, and virtual meeting platforms such as Zoom and Microsoft Teams.
- Experience with online learning management systems (LMS), such as Blackboard, Banner, and survey tools like Qualtrics is highly preferred.
- Ability to learn and integrate technology tools into daily workflow.
- Experience working with multicultural and multigenerational audiences.
- Experience in adult and continuing education, preferably in a postsecondary or corporate training setting.