Tennis Attendant
Spire Hospitality
- Stowe, VT
- Permanent
- Part-time
- Provide extraordinary hospitality experiences for external and internal guests alike
- Be knowledgeable in all hotel facilities and local area.
- Maintain focus on revenue optimization in all resort outlets and provide attentive coordination of hotel services for the guest.
- Follow and enforce company policies and procedures.
- Communicate effectively to staff.
- Maintain a safe work environment.
- Be familiar with all hotel packages, promotions, prices and rates.
- Perform Opening Procedures.
- Count and secure Bank.
- Process requests for all tennis services
- Register Players.
- Maintain Locker Rooms.
- Process Payments.
- Issue Gift Certificates.
- Perform Closing Procedures.
- Complete Closing procedures
- Complete End of Shift Checklist.
- Maintain current clientele - keep track of “out of town” clients to schedule services
- “Nobody Leaves Here” attitude – Schedule and book next day lessons and activities
- Portray positive support of Topnotch Tennis Center programs, events, and facilities
- Exceed guest expectations
- Any other duties as assigned by management.
- Some Front Desk experience preferred.
- Great customer service skills, verbal, and written skills.
- Able to demonstrate problem solving skills and ability to project a positive attitude in person and over the telephone.
- Requires basic leadership skills and an eagerness to increase responsibility.
- Proficient computer skills.
- Able to work all shifts and flexible schedules including weekends and holidays
- Understands daily hotel operations and systems.
- Must read, write and speak the English language.
- Ability to maintain a calm, unhurried demeanor.
- Physical demands: While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear. Employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually minimal.