Manager
- Port Huron, MI
- Permanent
- Full-time
- Will lead branch/department by demonstrating leadership which will include engaging with staff in the branch/department, training, problem solving, and assisting customers as needed.
- Interview, hire, evaluate, discipline and motivate appropriate personnel.
- Delegate job responsibilities efficiently and insure that delegated tasks are carried out properly.
- Work closely with company leadership in developing and meeting company goals and objectives.
- Ensures all areas of responsibility are survey ready at all times.
- Knowledgeable of and responsible for current company policies and procedures as they relate to the above duties.
- Accountable to manage to budget and adjust operations to meet financial performance.
- Must maintain a genuine care and concern for patients and their families.
- Collaborates and supports sales/referral relationships.
- Assists with Performance Improvement activities and outcomes.
- Oversee daily activities of the warehouse to ensure our customer's needs are met.
- Manage customer service requests promptly and resolve issues quickly.
- Communicate with dispatch and drivers to ensure efficient delivery of products.
- Manage an accurate inventory.
- All other duties as assigned by Management.
- High School Diploma or General Education Degree (GED). A college degree preferred.
- Five (5) years of experience or combination of experience/education preferred.
- Leadership experience preferred.
- Must have a background in the home medical equipment industry, including equipment, payer sources and legal aspects and/or training.
- Must command a strong knowledge of the DME industry, services, and, operations with a good knowledge of medical terminology.
- Must be able to work with all levels of staff and be able to delegate and follow-up.
- Sound organizational skills with the capacity to prioritize and multi-task to ensure deadlines are met
- Ability to creatively solve problems in a fast-paced environment
- Demonstrated ability to anticipate business needs, think proactively and respond appropriately
- Exhibit a sense of urgency and focus on results
- Self-motivated and disciplined team player
- Detailed oriented and able to oversee details in all operating and general personnel positions within the company.
- Able to communicate clearly and accurately both verbally and in writing.
- Professional self-presentation
- Willing to work varying schedules as business dictates