Senior Data Scientist - Analytics, Trust & Safety

Twitch

  • San Francisco, CA
  • Permanent
  • Full-time
  • 1 month ago
About UsTwitch is the world's biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.We're about community, inside and out. You'll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We're on a quest to empower live communities, so if this sounds good to you, see what we're up to on and , and discover the projects we're solving on our . Be sure to explore our to learn how to ace our interview process.About the TeamTwitch is all about community, and our Community Team is a core pillar of what makes Twitch, Twitch. Teams within Community are responsible for a myriad of product areas impacting the creator, viewer, and moderator journeys on our platform. As a member of our team, you'll build solutions that improve the experience of millions of daily active users on our platform and create tools that keep both streamers and viewers engaged and connected on our platform.Trust & Safety is at the core of our efforts to keep Twitch a welcoming and safe place for people to build safe and inclusive communities that enable diverse, global creators to flourish. Safety is central to everything else happening on Twitch. Safer communities are empowered communities, and they create the one-of-a-kind moments, experiences, and friendships that make Twitch so special.About the RoleAs Twitch continues to grow and evolve in a dynamic policy and regulatory landscape, ensuring a safe and trusted user experience is critical. In this senior data science role on our Safety Data Science team, you'll help drive our strategy for building smarter, more automated safety operations. You'll play a key role in shaping how we use data and technology to enhance transparency, reduce manual workflows, and protect our most at-risk users.This is a highly collaborative and strategic role that combines deep analytical thinking with operational impact-and your work will be central to making Twitch a safer and more resilient platform. We're looking for someone who is passionate about data governance and deeply motivated to build self-service, scalable data solutions that enable teams to move faster with greater confidence.You Will:
  • Tackle ambiguous, high-impact problems by defining analytical approaches grounded in statistics, computer science, and deep domain expertise-driving clarity, innovation, and durable solutions at scale.
  • Lead efforts to improve data governance and data quality, ensuring the right structures, documentation, and controls are in place to support safety-critical decision-making.
  • Design and implement self-service data tools, pipelines, and frameworks that empower cross-functional teams to access and use high-quality data independently.
  • Respond quickly and thoughtfully to urgent safety incidents, providing analytical clarity and decision support in high-stakes, time-sensitive situations.
  • Collaborate with product, engineering, and operations teams to design durable systems that support proactive safety efforts and reduce reliance on manual interventions.
  • Own the development and delivery of transparency reporting, including defining meaningful metrics, shaping external narratives, and advising internal stakeholders.
  • Become a key thought partner in shaping safety product experiences, providing data-backed insights to support more secure and engaging interactions across the platform.
  • Foster a culture of analytical rigor, clear communication, and shared accountability for impact across cross-functional teams.
You Have:
  • BA/BS in Operations Research, Analytics, Data Science, Computer Science, Mathematics, or equivalent industry experience
  • 5+ years of experience as a data scientist or data analyst in a high velocity, data-driven environment
  • 5+ years of machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience
  • Expert SQL skills and proficiency in Python/R
  • Experience using data to create insight, drive business decisions and influence leadership
Bonus Points
  • MS/MA or higher in Operations Research, Analytics, Data Science, Computer Science, Mathematics, or a related technical field
  • Experience in a data science team working on Trust & Safety, analytics, and insights
  • Experience working with operations data and developing automation solutions to improve operational efficiency
  • Experience working with software development and operational event data
  • Familiarity with Twitch, either as a viewer or creator (or both!)
Perks
  • Medical, Dental, Vision & Disability Insurance
  • 401(k)
  • Maternity & Parental Leave
  • Flexible PTO
  • Amazon Employee Discount
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Job ID: TW8874Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from our lowest geographic market up to our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. This position will remain open until filled. For more information, please visit . Applicants should apply via our internal or external career site.US Pay Per Year$143,300—$247,600 USDTwitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Twitch values your privacy. Please consult our , for information about how we collect, use, and disclose personal information of our candidates.

Twitch