Data Center Technicians - Sparks, NV

• Directly support and complete all scheduled data center MACs (Moves/Adds/Changes).
• Hardware installation MACs, including device labeling, power connectivity and network cable connectivity.
• Complete hardware support work orders involving hardware and cabling MACs, certification, troubleshooting and break-fix.
• Asset management, auditing and daily work log/ticket tracking.
• Provide smart-hands assistance as required for multiple customers at various sites within specified SLA response times (on-call duties may apply).
• Maintain a safe and secure operating environment within the data center and report any violations to their immediate supervisor.
• Detailed and thorough documentation and record keeping.
• Maintain site security protocols, badging requirements and data protection procedures.
• Ensure all media storage devices (Hard drives, thumb drives, CD/DVD’s, etc.) are properly logged, secured and documented to ensure compliance with retention practices.
• Strong working knowledge with server and network hardware/components, copper and fiber infrastructure installation and testing, data center productivity and support tools, applications and software (Windows, Linux, SSH, RDP, Putty, etc.), and data center infrastructure management (DCIM) related tools.
• Coordinate equipment/material receiving, shipping and RMA processing support as/when required.
• Provide vendor and security escorts as needed.
• Provide general cleaning on raised floor, cabinet/rack exterior surfaces, work benches and other areas as needed on a regular basis.
• Support standard and emergency operating procedures for data center.
• Provide status reporting regarding Data Center service availability, performance, capacity utilization as required.
• Daily error log reporting and physical DC inspections for general health, power, cooling, hazards, etc.
• Coordinates equipment installation and delivery schedules in accordance with set project plans.
• On-Call duties as needed.

• Must possess at least a High School diploma or GED equivalency.
• (2) years minimum of data center experience.
• Any server, OS, Network or data center certifications are a plus.
• Must be proficient with Microsoft Office (Word, Excel).
• Must meet Company minimum driving standards.

• Must be self-motivated, detail oriented, positive in approach, professional and help create, develop and implement project process improvement(s).
• Must promote the company culture and mission to all employees, vendors, clients and business partners.
• 2+ years working in data centers, operations or related technical field.
• General knowledge of server/network equipment and software support configurations.
• Basic understanding of AC/DC power principles, data center power distribution and data center best practices.
• Strong aptitude for independent working environment and high productivity rate.
• Must be able to act as the company liaison for interface with customer representative(s).
• Must possess proven problem-solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).
• Must be able to work at heights, off of a ladder and in confined spaces, lift up to 50 pounds and move up to 75 pounds.
• Must be able to see and distinguish different colors, read small print and hear and recognize audible signals such as dial tones.
• Excellent communication and customer relationship skills.

• We offer a comprehensive benefits package that includes:
• Medical, dental, and vision insurance
• Paid Sick Time
• Employee assistance programs (EAP)

Leapros