Pro Lighting Sales Consultant (Outside)
Saylite
- Austin, TX
- Permanent
- Full-time
- Providing a consultative sales approach with business partners (primarily electrical contractors or general contractors) in providing lighting solutions for their commercial/ industrial/ multi-family and residential projects
- Providing consultative support to (designer trade professionals, home builders and end users) on Special Projects such as Custom / High End homes that require excellence in all aspects of assisting those projects
- Developing and maintaining solid relationships with all business partners, internal and external customers, and vendors
- Quote/Proposal preparation, and follow up to include:
- Obtaining lighting requirements of the entire environment with a holistic approach that takes into account the practical and aesthetic needs of the project
- Working alternatives or value engineering options, when required
- Negotiations with the customer that provide for positive outcomes
- Closing the initial sale
- Project management to include:
- Coordinating w/internal and external stakeholders(?) on initial order placement
- Coordinating internal company activities in the fulfillment of the project goals
- Participating in internal project meetings and project site meetings, where applicable
- Providing continual & timely, project-related communication to customers, business partners, and internal departments to ensure project timelines are met
- Maintaining close contact with the customer to proactively address issues or changes in scope
- Post Sales Activity to include
- Investigating and resolving customer issues
- Assisting w/warranty issues
- Coordinating returns, replacement, or repair of defective materials
- Showroom sales
- Provide backup to inside sales (showroom), when needed
- Other duties, as assigned
- 3+ years experience with consultative sales with electrical contractors, or general contractors or closely related construction building materials industries
- Previous lighting product sales experience, preferred
- Solid base of contacts within the electrical contractor or general contractor fields
- Experience with visiting customer locations, construction jobsites and following required safety protocols
- Proven experience working with commercial business partners
- Excellent self motivation and initiative
- Outstanding customer service skills, including excellent verbal and written communication skills
- Strong time management, planning and organizational skills
- Ability to assess and prioritize (with flexibility to change course as needed)
- Excellent interpersonal, and collaborative skills
- Proven problem resolution and decision-making skills
- Professional demeanor and appearance
- Solid Microsoft Office skills (Word & Excel)
- Ability to learn products, solutions & processes quickly
- ERP experience helpful (Prophet 21)
- Ability to work well both independently, and in team settings
- Professional personal vehicle for jobsite visits (expenses to be reimbursed)
- Visual acuity required to read computer screens, written documents, inspect materials, products, for site inspection and consultation, etc.
- Ability to speak and hear on the phone to communicate effectively
- Must be able to work sitting, standing, climbing, stooping, bending, and in squatting position for extended periods of time
- Manual dexterity required for computer work, to handle materials, supplies, etc.
- Ability to visit construction jobsites (non-climate controlled sites, climbing, etc.)
- Ability to lift up to 20 lbs.