IT Support Analyst 827658

Capstone Search Advisors

  • Rowayton, CT
  • Permanent
  • Full-time
  • 1 month ago
Fairfield County Hedge Fund is seeking a mid-level IT analyst to join the firm’s tech-support help desk team. This role sits on the trading floor and provides operational support for firm-wide end user application and workstation hardware support.Responsibilities
  • Install, maintain, and troubleshoot workstations, including performing software upgrades
  • Provide support for market data and trade execution platforms
  • Execute daily operational procedures, including morning system status checks, data center inspections, and managing trouble ticket workflows
  • Participate in team meetings and collaborate effectively with colleagues
  • Provide off-hours support as part of a rotating schedule with other team members
Requirements
  • 5+ years of experience providing technical support for workstations
  • BA/BS in related field
  • Financial Services industry experience
  • Strong troubleshooting skills related to computer systems, applications, and workstation hardware
  • Experience with market data applications (e.g., Bloomberg and Refinitiv) and Microsoft desktop software (e.g., Microsoft Windows 11 and Office 365)
  • Work independently and collaboratively in a dynamic, fast-paced environment that requires managing competing priorities
  • Familiarity with Backup, Desktop Patching, VMware, or Ivanti product suite is desired
  • Printer and/or print vendor management is desired
  • Mobile Device Management (iOS/Android) is desired

Capstone Search Advisors