Network Administrator

• Design, install, configure, and maintain resort-wide LAN, WAN, VPN, and wireless networks.
• Monitor network performance and troubleshoot connectivity issues across all resort facilities.
• Ensure network security through firewalls, access controls, and timely patching of hardware and software.
• Maintain and support network connectivity for critical resort systems including RFID Lift Access, Snowmaking Control Systems, Digital Signage, POS platforms, and others.
• Collaborate with IT, operations, and guest services teams to support business and guest connectivity needs.
• Perform routine network maintenance, updates, and backups to ensure system reliability and data integrity.
• Create and maintain detailed documentation of network architecture, procedures, and configurations.
• Manage network hardware inventory and recommend upgrades or replacements to ensure optimal performance.
• Provide physical support to network infrastructure, including house wiring cable runs, AP and switch deployments, fiber splicing, termination and troubleshooting of copper and fiber, among other layer 1 tasks.
• Respond to and resolve technical support requests in a timely and professional manner.
• Support seasonal setup and takedown of networking infrastructure at temporary or remote resort locations.
• Act as the primary initial point of contact for network troubleshooting escalation.
• Perform network related root/cause analysis: Identify clear problem descriptions that distinguish symptoms and impact, as well as identification of underlying factors.
• Perform assigned tasks with minimal oversight.
• Contribute to the design process, identify potential caveats, and propose ideas that will improve the overall network technology environment.
• Maintain and help to improve cybersecurity awareness and consider company posture implications of system configurations.
• Maintain compliance with written IT policies/standards/processes/work instructions.
• Use vendor support as required.
• Perform special projects and other duties as assigned.

• Strong understanding of LAN/WAN, switches, routers, and network protocols, with hands-on experience diagnosing and resolving connectivity issues.
• Proficient in designing and maintaining large-scale, high-density Wi-Fi networks across diverse resort environments using enterprise-grade access points and controllers.
• Skilled in managing Windows and Linux servers, including DHCP, DNS, Active Directory, and file/print services.
• Monitors firewalls, IDS/IPS, ACLs, and ensures compliance with security standards like PCI DSS to protect guest and corporate data.
• Experienced with tools like PRTG, Wireshark, and SIEM platforms for real-time network performance and threat monitoring.
• Maintains and troubleshoots VoIP systems with a focus on QoS and reliable internal/external communication. Maintains thorough documentation of network infrastructure, change logs, and supports IT projects with planning and cross-departmental coordination.
• Understands the unique needs of a resort environment, including POS systems, RFID ticketing, snowmaking systems, and outdoor infrastructure challenges.
• Effective communication abilities with both technical and business team members
• Ability to develop and execute a plan based on high-level goals; Organized and self-motivated
• Ability to work independently and deliver high quality work output
• Ability to set priorities and adapt to changes in a quick, professional manner
• Demonstrates good judgment, accuracy and consistency
• Commitment to finding and implementing the correct solution to a problem; not just the quickest and easiest

• Weekend, after hours and Holiday work may be required
• The successful applicant may be required to carry a cellular phone and to be on call.
• Working environment can include dirty, dusty, damp, dark, hot and cold conditions.
• Ability to ski or ride to on mountain locations.
• Appropriate equipment will be provided for hazardous conditions.

• Require a minimum of High School diploma or equivalent.
• Requires 4 years of related work experience or 2 years of experience in Big Sky IT.
• Computer literacy and proficiency with Microsoft Windows and Microsoft Office applications is required.
• CompTIA Network+ and Security+ preferred
• CCNA or CCNP preferred.
• Ability to use basic hand tools is required.
• Valid driver’s license with an acceptable driving record for company insurance purposes.
• Ability to ski or snowboard at or above the beginner level to perform on-mountain tasks.

• Ability to lift up to 20 lbs, 40lbs assisted.
• Ability to use common technician hand tools.
• Ability to work in areas without handicap access.
• Ability to work on a ladder.
• Ability to communicate verbally with public, customers and employees.
• Ability to read manuals, documentation and computer screens.
• Ability to operate a motor vehicle.

• FREE Golf Pass for you, your spouse and dependents
• FREE Bike Haul/Scenic Lift Pass for you, your spouse and dependents
• FREE Ski Pass for you, your spouse and dependents
• FREE Basecamp activities including zip line courses and discounted passes for spouse and dependents
• Steep Lodging discounts for accommodation for friends and family (blackout dates apply)
• 25% - 50% off Food discount at all outlets with charging privileges
• 20%-30% off Retail discount at all outlets with charging privileges, gear and sponsor discounts
• Eligibility for affordable employee housing, a short walk or free bus ride away from work
• 401k and Health benefits for you and your family

Big Sky Resort