Executive Director, Data, AI & eCommerce Transformation

Huntington National Bank

  • Columbus, OH
  • Permanent
  • Full-time
  • 1 day ago
DescriptionStrategic OpportunityAs part of our bold ambition to become the best-performing Regional Bank in America, we are seeking a visionary executive to lead the transformation of our digital ecosystem. This role is not just about managing platforms-it's about redefining how data, artificial intelligence, and digital commerce converge to create a future-ready bank.The Executive Director of Data, AI & eCommerce Transformation will be a key architect of our digital strategy, driving enterprise-wide innovation and customer-centric transformation. This leader will shape the strategic roadmap for eCommerce, data intelligence, and AI integration across the Consumer Regional Bank (CRB), ensuring that every digital interaction is frictionless, personalized, and value-generating.Executive MandateThis is a high-impact, enterprise-facing role requiring a seasoned transformation leader with a proven track record of driving digital reinvention at scale. The successful candidate will:
  • Set and execute a bold vision for omnichannel digital engagement, integrating AI and data science into core banking experiences.
  • Lead cross-functional transformation across product, technology, marketing, and operations to deliver measurable business outcomes.
  • Serve as a strategic advisor to executive leadership, translating emerging technologies into competitive advantage.
  • Champion a culture of innovation, agility, and data-driven decision-making across the organization.
Key ResponsibilitiesDigital Commerce Strategy & Leadership
  • Architect and evolve the CRB's eCommerce platform to deliver seamless, personalized, and scalable digital experiences.
  • Drive platform innovation using AI-powered personalization, dynamic pricing, and predictive engagement.
  • Define and monitor KPIs that align with strategic growth, including conversion, retention, and digital revenue.
  • Stay ahead of digital trends, emerging technologies, and customer expectations to inform strategic direction.
Enterprise Data & AI Transformation
  • Develop and lead the CRB's Data & AI strategy, aligning with enterprise goals and customer needs.
  • Identify high-impact use cases for AI and analytics across customer journeys, operations, and product development.
  • Foster collaboration with enterprise data leaders to ensure alignment, scalability, and shared insights.
  • Measure and communicate the business impact of AI initiatives to stakeholders and executive leadership.
Strategic Leadership & Talent Development
  • Operate effectively within a matrixed organization, influencing across lines of business and functional areas.
  • Set a forward-looking vision for omnichannel engagement across digital and physical channels.
  • Build and mentor high-performing teams in data science, digital strategy, and eCommerce.
  • Forecast future skill needs and develop organizational capabilities in AI, analytics, and digital commerce.
  • Serve as a change agent, driving adoption of digital-first thinking and data-driven decision-making.
Required Qualifications
  • Master's Degree in Computer Science, Data Science, Business, or related field.
  • 15+ years of executive experience in digital transformation, eCommerce leadership, and data strategy.
  • Proven success in leading enterprise-scale digital initiatives with measurable business impact.
  • Deep expertise in AI, analytics, and customer-centric digital platforms.
Preferred Experience
  • Financial services experience with exposure to marketing, risk, compliance, and customer experience.
  • Strong understanding of UX/UI, digital customer journeys, and conversion optimization.
  • Expertise in predictive modeling, personalization algorithms, and experimental design.
  • Exceptional communication, stakeholder engagement, and executive presence.
Why This Role MattersThis is a rare opportunity to lead a transformative journey at the intersection of technology, data, and customer experience. You will shape the future of digital banking, influence enterprise strategy, and leave a lasting legacy in how we serve our customers.Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) YesWorkplace Type: OfficeOur Approach to Office Workplace TypeCertain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.Huntington is an Equal Opportunity Employer.Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Huntington National Bank