
Front Desk Agent for Element - Branson, MO
- Branson, MO
- $15.00-16.00 per hour
- Permanent
- Full-time
- Check-in/check-out hotel guests in a friendly and professional manner.
- Issue room keys, provide information on hotel services and room location.
- Process all transactions, posts and reports according to established procedures.
- Up-sell rooms where possible to maximize hotel revenue.
- Answer phones in a prompt and courteous manner.
- Respond to guest requests and concerns, referring to management as needed.
- Book guest reservations, process cancellations, and revisions.
- Promote teamwork and quality service, coordinating with other departments.
- Ability to be cross-trained to bartend is a plus.
- Front desk/guest service experience preferred but not required for the right candidate.
- Ability to promote teamwork and quality service, coordinating with other departments.
- Experience in a customer service industry is required
- Growth and development tools and access to learning
- Robust PTO policies
- Medical/Dental/Vision Coverage
- 401k matching
- Employee Assistance Program
- Discounted products and services