Property Management Market Manager - Louisville, KY
Pure Employment LLC
- Louisville, KY
- $65,000 per year
- Permanent
- Full-time
- Medical, Dental and Vision Coverage
- 401(k) plan with a 4% Instantly Vested Match
- Generous Vacation and Sick time
- Life and Disability Plans
- Wellness Fitness Program
- Employee Assistance Program
- Market Entry Strategy: Research, analyze, and develop comprehensive market entry strategies for assigned growth markets, including competitive analysis, target client identification, and revenue projections
- Lead Generation & Sales: Generate leads through networking, referral partnerships, digital marketing, community engagement, and direct outreach to property owners and real estate professionals
- Client Acquisition: Conduct offsite meetings, sales presentations, and property evaluations to secure new management contracts and grow the managed property portfolio
- Relationship Building: Establish and maintain strategic relationships with real estate agents, investors, property owners, contractors, and other industry professionals
- Brand Awareness: Serve as the local face of PURE Property Management, attending industry events, hosting seminars, and building brand recognition in the target market
- Property Oversight: Manage assigned property portfolio ensuring exceptional resident experience and owner satisfaction while properties are being added to the portfolio
- Resident Relations: Handle resident inquiries, maintenance requests, lease administration, and resolve conflicts professionally and promptly
- Owner Communication: Provide regular updates to property owners on portfolio performance, financial reporting, and property condition
- Compliance Management: Ensure all operations comply with local, state, and federal regulations including Fair Housing, ADA, and relevant real estate laws
- Develop and execute comprehensive growth plans to establish PURE's market presence and achieve property acquisition targets
- Spend minimum 60% of work time on off-site activities, including prospecting, networking events, client meetings, and market development away from any Company place of business
- Conduct market analysis and competitive research to identify opportunities and develop pricing strategies
- Create and maintain a robust pipeline of prospective clients using company-supplied SaaS tools and CRM systems
- Present PURE's value proposition through compelling presentations, proposals, and property evaluations
- Build strategic partnerships with real estate professionals, investor groups, and industry organizations
- Host educational seminars and workshops to establish thought leadership in the market
- Oversee day-to-day property management operations for assigned portfolio with focus on quality service delivery
- Coordinate maintenance, repairs, and property inspections to maintain high property standards
- Process lease agreements, renewals, and ensure timely rent collection
- Handle security deposit dispositions in accordance with state laws and company policies
- Maintain accurate property and resident records in company systems
- Respond to owner and resident inquiries within established timeframes
- Conduct regular property inspections and provide detailed reports to owners
- Function as the local market leader, establishing company culture and operational standards
- Recruit, train, and manage administrative support and property management staff as the portfolio grows
- Develop local vendor relationships and maintain approved contractor networks
- Submit required reports, including lead tracking, portfolio metrics, and market analysis
- Maintain compliance with all licensing requirements and continuing education
- Collaborate with your regional team on best practices, policy implementation, and strategic initiatives
- Achieve annual property acquisition targets as established by Company
- Maintain portfolio occupancy rates above company standards
- Develop and maintain owner satisfaction scores exceeding company benchmarks
- Build sustainable market presence with measurable brand recognition
- Establish profitable operations within 18-24 months
- Valid Real Estate License in good standing in the state of KY
- Minimum 3-5 years combined experience in real estate sales, property management or related field
- Proven track record in business development, sales, or market expansion
- Proficiency with CRM systems, property management software and digital marketing tool
- Ability to travel within the assigned market territory
- Strong entrepreneurial mindset with the ability to work independently and drive results
- Bachelor's degree in Business, Real Estate or related field preferred
- Property management experience with residential properties preferred
- Industry certifications (CPM, RMP, etc) preferred
- Hospitality/Customer Service experience preferred