Personal Banker

• Identifies customer needs by asking open-ended questions to recommend and open appropriate deposit accounts for consumer and business ownerships, and related retail services.
• Originates and processes consumer loan applications; handles loan closings and collection activities.
• Participates in customer outreach initiatives and campaigns to achieve sales goals.
• Uses bank technology to track related activities and progress towards goals.
• Proactively identifies and makes referrals to other business lines and connects customer to the appropriate employee.
• Performs necessary tasks to establish and/or update accounts, and services.
• Embraces leadership opportunities within the branch by:

• Acting in a leadership capacity when Retail Branch Team Leader, Assistant Team Leader or Senior Banker is not available (including resolution of difficult or sensitive customer situations);
• Assisting with sales skills development activities;
• Assisting others with complex consumer, fiduciary, or business ownership accounts and relevant services.
• Provides backup support for operational duties and banking transactions while adhering to all processing and balancing requirements.
• Volunteers for community organizations and participates in community events.
• Performs other duties as assigned.

• Associates degree or equivalent combination of education and related work experience.
• In addition to education in the field of business or related field, prefer 1-2 years of experience in a sales and service-related role.
• Banking or financial experience is required.

• Competitive base compensation with additional performance-based incentives (incentives vary depending on role)

• Career development and continuous learning opportunities
• Paid Time Off, Paid Holidays, Parental/Grandparent Leave, and more
• 100% vested 401(k) Retirement Plan with company match
• Medical, Dental, and Vision insurance
• Flex spending plan & Health savings accounts with employer contribution
• Student Loan Debt Reduction Program
• Employee Stock Ownership Plan
• Employer provided group life insurance with option to purchase additional life insurance for you and your family members
• Employer provided long term and short term disability insurance
• Additional Insurance options to meet your personal needs: Critical Illness and Accident insurance, and Hospital Indemnity
• Wellness Program
• Free banking services and other financial services discounts
• Take Your Dog to Work Day in June
• Employee Rally Day- a day of celebration and recognition!

MidWestOne Bank