Surgical Case Dispatcher - 1st Shift

Stryker

  • Farmington Hills, MI
  • Permanent
  • Full-time
  • 16 days ago
Work Flexibility: OnsiteSchedule: 1st shift, Monday to Friday 8am - 5pmOvertime based on business needsRotational on-call responsibilitiesWhat you will do -As the Surgical Case Dispatcher, you will be responsible for the planning, routing, delivery, and pickup of all scheduled cases. Optimizing and ensuring that all drivers are effectively utilized. You will be responsible for ensuring the branch is meeting transportation b along with budget cost reduction strategies as they pertain.
  • Meet established metrics for operations (i.e., turns, service levels).
  • Coordinate Expired replacement pick up’s and drop offs as requested by warehouse teams.
  • Route efficiency planning – communicate with all surgical case coordinators to efficiently manage multiple routes while simultaneously reducing overall mileage, overtime, and costs.
  • Communication with sales partners to establish relationships with both teams.
  • Ensure all cases are delivered on time, complete, and to the correct facility.
  • Coordinate the timely return of all inventory to its correct location
  • Develop and execute strategies to maximize driver capacity, considering variables like peak times, fluctuations in demand, and operational priorities. Collaborate seamlessly with both Inbound and Outbound teams, offering essential support and capacity as needed to ensure optimal efficiency.
  • Maintain and update customer delivery instructions and location drop offs.
  • Prepare vehicle maintenance reports and ensure scheduled maintenance of all vehicles.
  • Develop relationships with 3rd party courier companies to ensure accountability related to best pricing strategies, courier budgets, and courier routes.
  • Responsible for team’s vendor credentialing
  • Complete other duties as assigned
What you need -Required:
  • 5+ years of relevant/professional experience
  • High School Diploma or GED equivalent
  • Valid Driver’s license with no restrictions
  • Ability to work flexible hours, as needed to support the business needs, including weekend(s) and evening(s) as needed
  • Must have the ability to lift, push, pull and carry up to 50 lbs.
Preferred:
  • Related field such as Transportation or Supply Chain Management preferred.
  • Bachelor’s degree
Travel Percentage: NoneStryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Stryker